Kelly Toyota of Hamburg

Straight-Forward & Painless I didn't know quite what to expect having never been to this dealership before, as we live in Buffalo, NY. However, Brian Long, our salesman, and Mat I didn't know quite what to expect having never been to this dealership before, as we live in Buffalo, NY. However, Brian Long, our salesman, and Matt Miller, our Internet salesman, definitely made the trip worthwhile! During the week leading up to us making the trip down to Freedom Toyota for a 2012 Toyota Highlander we had discovered online, Matt kept us informed about the finite details of the vehicle - even going to far as to take extra pictures for us that were not online, and Brian kept in constant contact with us, tirelessly answering our numerous questions, and making sure that we were completely satisfied that we were not making a wasted trip. From the moment we arrived at the dealership on Saturday, Brian made us feel at home and performed the actual buying process as smoothly and hassle-free as possible. And we truly appreciated Matt taking us out on a final test drive to make sure that we were 100% satisfied. This buying experience was a true pleasure, as we got the car we REALLY wanted and made a deal that was very clear - with no hidden fine print. Before we drove off with the car, after making the deal, Brian made sure to take the extra time to go through the car with us and explain exactly how everything works, and even helped us pair our phones to the vehicle's Blue Tooth system. This buying experience was well-worth the trip from Buffalo, NY to Hamburg, PA, and we will definitely be contacting Brian and Freedom Toyota again in a couple years when we want to replace my husband's car! Thank you Brian, and the entire team at Freedom Toyota for putting customer service first! More

For all my vehicle needs! Freedom Toyota is a wonderful dealership! Raj, my salesman who I have had for my past 2 vehicles, does a great job of explaining costs, deals, and has Freedom Toyota is a wonderful dealership! Raj, my salesman who I have had for my past 2 vehicles, does a great job of explaining costs, deals, and has worked hard to get me the payment I want and car I want for the price I want! I was with Raj my last time at the dealership from 10AM-2PM! I also had my 2 month old daughter with and Raj helped me greatly with her while shopping for my vehicle. It's not only purchasing a vehicle from a dealer that matters; it's also their compassion, knowledge of the vehicles their selling, the incentives, and deals available and the time they take to make YOUR experience wonderful! Freedom Toyota of Hamburg has done just that each time for me and I plan to keep buying my vehicles from them :) I love Toyota! More

Quick and Easy Weston is a very nice dealer who is easy to get along with. He is a wonderful salesman who took a lot of time explaining the new features of a car and Weston is a very nice dealer who is easy to get along with. He is a wonderful salesman who took a lot of time explaining the new features of a car and the questions concerning payment. I highly recommend Weston to anyone who needs help in finding the right car and what questions you may have concerning you about purchasing a new car. I will definitely be back in the near future to purchase another car from the Toyota dealership! More

Great experience Brian long was my salesman and he was great. He spent a lot of time explaining the features of the car when I picked it up, making sure I understood Brian long was my salesman and he was great. He spent a lot of time explaining the features of the car when I picked it up, making sure I understood everything. And he said if I didn't understand something to give him a call. More

Buying my new car! My experience buying my new car (which I love!) was great, Brian was a was a wonderful salesman and took a lot of time explaining all the new feature My experience buying my new car (which I love!) was great, Brian was a was a wonderful salesman and took a lot of time explaining all the new features to me, I left the dealership feeling comfortable with all the new features on my car. I would recommend Brian as a salesman to anyone I know! This is my second car from this dealership and have always been very pleased with the service. More

Fantastic experience My experience was everything I could ask for! Brian actually listened to us when we explained our situation and what we were looking for in a car, he My experience was everything I could ask for! Brian actually listened to us when we explained our situation and what we were looking for in a car, he was extremely friendly and knowledgeable with the vehicles on the lot, and he treated us as though we were purchasing a $30,000 car instead of the $4,000 car we were. He even stayed later than he was scheduled to make sure we were totally happy and getting the right vehicle for us. I do not have a single negative thing to say about any part of the deal. THANK YOU Brian!!! More

Awesome very helpful and made the entire experience great Auto trader referee me to freedom Toyota to buy my 2014 crosstrec. My wife thought it was a scam that the Internet Sales woman was not real. Well she Auto trader referee me to freedom Toyota to buy my 2014 crosstrec. My wife thought it was a scam that the Internet Sales woman was not real. Well she was Chelsea was super answering all of my questions. When we arrived we where met by Jeff Hinkle who listen to our issues and what we where looking for. Our day had some hurdles one car did not start one almost out of gas however Jeff was awesome and always smiled and said I'll take care of it. We where going to opt for a cash out of your old vehicle but we stayed to purchase a vehicle that we are very happy with. I will continue to shop freedom Toyota / Hyundai More

Awesome Experience Purchased my first car at Freedom Toyota from Doug. In fact, it was the first car I'd even test drove! I really did not expect to buy the first one I Purchased my first car at Freedom Toyota from Doug. In fact, it was the first car I'd even test drove! I really did not expect to buy the first one I checked out, but I just had such an awesome experience at this dealership that I did not see a point in going anywhere else. Doug was beyond helpful, very knowledgeable, and patient too, answering all the questions we had. When it came down to discussing the purchase he was anything but pushy. It seemed that he wanted me to be 100% happy with my decision - something I really appreciated. I've had my new Prius a few days now and I received a text from Doug making sure I'm loving it and asking if I have any questions about it. From the beginning to end of my buying experience, I had amazing service here. Highly recommended dealership! Ask for Doug!! More

Knowledgeable, efficient, courteous Greg Miller & Jasten Prutzman helped us trade in a car for a new Toyota Prius in 2 1/2 hours from start to delivery; an efficient use of our time! Th Greg Miller & Jasten Prutzman helped us trade in a car for a new Toyota Prius in 2 1/2 hours from start to delivery; an efficient use of our time! They were courteous and the price was right. Jasten was knowledgeable about the car and helped us get it set up. It was a great experience. More