
Kelly Toyota of Hamburg
Hamburg, PA
Filter Reviews by Keyword
By Type
1,357 Reviews of Kelly Toyota of Hamburg
Awesome buying experience I have never had a car buying experience like I had at freedom and with my salesman Donny Frantz. There was no pushy salesmanship or someone telling I have never had a car buying experience like I had at freedom and with my salesman Donny Frantz. There was no pushy salesmanship or someone telling me what they thought I wanted, just honest facts and information and Donny knew literally everything about the truck, including the navigation and audio system which I was not at all familiar with. After I picked the Tacoma up my salesman spent literally an hour in and outside the car with me going over every feature, again. They were also amazingly thorough and unbiased when discussing options between financing and leasing, which I knew nothing about. GREAT BUYING EXPERIENCE More
Excellent Car Dealership Doug Murphy did an excellent job with us. He is very kind and caring about his customers and takes them. We have been dealing with Freedom Toyota (b Doug Murphy did an excellent job with us. He is very kind and caring about his customers and takes them. We have been dealing with Freedom Toyota (both purchasing and renting vehicles) and have been very satisfied with their working with us. The vehicle we wanted was not available and they had to special order it for us and extend our lease with the current vehicle. The managers even got involved with this project and when our Camry arrived, one of them called us personally to set up a pick-up time. We will continue to go here when our lease is over and find another car. I highly recommend this dealership. More
Help with a 4runner Chelsea has gone above and beyond to help me find my dream 4Runner, we have a scheduled a test drive and will hopefully be purchasing a 2016 4Runner t Chelsea has gone above and beyond to help me find my dream 4Runner, we have a scheduled a test drive and will hopefully be purchasing a 2016 4Runner this week ?? More
Overall great experience, Two times running. This is my second Toyota from Freedom, I wouldn't go anywhere else. I had an even better experience this time because of Doug Murphy, he has a great This is my second Toyota from Freedom, I wouldn't go anywhere else. I had an even better experience this time because of Doug Murphy, he has a great personality & keeps you informed of how the deal is going every step of the way. I'm a gal who pretty much has her ducks in a row; but even if you don't, GO TO FREEDOM!! They WILL work with you thru any situation you may be having & do their best to hook you up with a great vehicle. I'm not local to Hamburg, but I drive over 40 miles to Freedom because its worth it, Dealership, Staff (Doug!!), and Service are fantastic. I'm a Five-time Toyota owner, the Quality of these vehicles are unsurpassed; and now I have a dealership that is too! Freedom rocks, hands down.... Chris Ebert, Lehigh County, Pa. More
Freedom Toyota Hamburg Pa. # 1 in service , and caring !! Hi Raj just want thk. you and staff again for putting me in my new rav and how you and staff went beyond to do so. ?? ... It is my first Toyota ,but m Hi Raj just want thk. you and staff again for putting me in my new rav and how you and staff went beyond to do so. ?? ... It is my first Toyota ,but my husband has had 5 from there and never a problem with service and Toyota care from Freedom Keep up the great work !!! Karen, Joe Dougert More
Best service ever Raj and all the staff at Freedom Toyota were great. This was the fastest and easiest purchase of a car yet! Raj was very personable and helpful. He Raj and all the staff at Freedom Toyota were great. This was the fastest and easiest purchase of a car yet! Raj was very personable and helpful. He did everything he could to make sure our experience was smooth and easy. Thank you Freedom Toyota! Eric Savage has truly picked the Cream of the Crop for staff. More
The Freedom Toyota Team Really Do Care A very long story short, I exited the highway in Hamburg and had a blow out on my Jeep rental car. As I decided my options, I saw Freedom's service b A very long story short, I exited the highway in Hamburg and had a blow out on my Jeep rental car. As I decided my options, I saw Freedom's service bays still open at 6 PM. I thought maybe they could help, but was not optimistic. Greeted by a maintenance man who said without hesitation, I'll get somebody to help you. He called on Daniel Carter who immediately went about handling the situation. He introduced me to Erin Chicu, who even offered to reopen the customer waiting area for me. I was a major inconvenience, late in the day, everyone going home, lights off in the dealership. In reality, Dan and Erin made me feel like I was one of their best customers. Thanks for helping me when I needed it and I wish you much success and happiness. Patrick More
Wonderful From the first employee I talked to, to the last one, my experience was absolutely wonderful. Erin Chicu was by far the most personable and helpful e From the first employee I talked to, to the last one, my experience was absolutely wonderful. Erin Chicu was by far the most personable and helpful employee I have ever dealt with at a car company. She was very understanding and knowledgeable. Other employees (I am horrible with names) were also extremely nice and helpful. A sales employee also took the time to answer my questions about building my credit, so I can have the opportunity to possibly purchase a new car from this dealership in the future. I am very impressed. I will be buying my next car from Toyota, and probably from this dealership in particular. Thank you! More
Love freedom Toyota Went from leasing to buying a pre-certified used car! Every question and concerned was answered! Had no stress! Will always go back to Raj Majumdar wh Went from leasing to buying a pre-certified used car! Every question and concerned was answered! Had no stress! Will always go back to Raj Majumdar when in need of a vehicle! More
Exceptional Service and staff On a roadtrip to PA my car started to make noise in the rear tire and I had to be home the following day.I brought my SUV to Freedom Toyota and ask th On a roadtrip to PA my car started to make noise in the rear tire and I had to be home the following day.I brought my SUV to Freedom Toyota and ask them is they could look at my vehicle and told them that I had to head back home the next morning. Erin C. was working in the service center that day and she was wonderful I cannot say enough good things about her. She took my SUV in that night and I had it back in the mornings so I could head home. The service and Staff exceeded my expectations.. More