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Kelly Toyota of Hamburg

Hamburg, PA

3.9
1,357 Reviews

41 Industrial Drive

Hamburg, PA

19526

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1,357 Reviews of Kelly Toyota of Hamburg

April 12, 2016

Freedom Toyota is now #1 in my book! My experience at Freedom Toyota was exceptional! Jeff Hinkle was very helpful and easy to talk to, and most importantly he was not pushy whatsoever. More

by Maria Lebron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Dubbs, Jeff Hinkle
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your review! Glad you had a great experience with Jeff and Ray!

April 12, 2016

Wonderful! My experience with Freedom Toyota in Hamburg PA was wonderful! They treated me like family which was very warming. They were thorough on the paper wo More

by Jwilder90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Miller, Weston Kemmerer
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for the great review! We appreciate your business!

April 11, 2016

Awesome Dealership Got a great deal on a Tundra. Weston was excellent explained everything well and made the buying experience less stressful. Everything went smooth a More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Remp, Weston Kemmerer, Ray Dubbs
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your business!

April 10, 2016

Great experience Doug was a pleasure to work with, informed me of all details of the deal, good conversation and all around excellent service with the dealership. More

by Cutelittlebooger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murphy
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your review!

April 01, 2016

Awesome service!!! The salesman was very courteous and also very informative.He answered all our questions.He was also a very patient man waiting for me to commit becaus More

by Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reitnour
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your business!

March 29, 2016

Great I have never had a car buying experience like this. It was easy and painless. They asked and I told them and it was over. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Kemmerer
Mar 29, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your review!

March 29, 2016

They're nice, until they have your business and you leave purchased certified vehicle. with 1 year warranty. had to buy battery and they said it wasn't covered. Acted like they didn't know me and didn't c More

by 4runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Kemmerer
Mar 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for taking the time to leave a review. We strive to make sure every customer has the same great experience during and after the sale. Most of the time we get it right but we are not perfect. We use feedback from our customers to constantly improve at the dealership. I did research your purchase. It appears that you purchased the vehicle in June. The Toyota Certified 1 year warranty excludes batteries as they are considered a wear and tear item by the factory. I did look and your loan is for 48 months. We do not have a lending institution that offers 49 month terms. The only fees that I can think of may be the fees involved for out of state purchases that are financed. We use a company that insures we use all the correct information for out of state registrations and purchases and isures the proper taxes are paid. If you have any questions on any of the paperwork though, we would be happy to cover anything with you. We appreciate your feedback.

March 24, 2016

bad experience! It is so sad that Toyota does not stand by its name, its parts, its work, and its loyalty to their customers. We own 3 toyota's and i now will never b More

by bauer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Schweikert
Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Thank you for taking the time to review your experience with us.

March 24, 2016

Service with a smile Erin Chicu works as a service adviser at Freedom Toyota Scion.I work very long hours so it is hard to schedule service for my 2015 Toyota Tacoma.Erin More

by Thomas Fennell323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Chicu
Mar 25, 2016 -

Kelly Toyota of Hamburg responded

Thank you for your review! We appreciate you servicing here at Freedom!

Apr 30, 2016 -

Kelly Toyota of Hamburg responded

Happy to hear the great service Erin is providing!

March 22, 2016

Great experience Doug Murphy was my sales consultant and just let me say it was one of the most pleasant car buying experiences I can honestly say I've had. Doug is a More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murphy
Mar 25, 2016 -

Kelly Toyota of Hamburg responded

Happy you had a great experience with Doug!

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