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Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
No Haggle Dealership? Found a great Toyota Corolla on Autotrader at this dealership, but when I called to make a reasonable cash offer I was told that the dealership only a Found a great Toyota Corolla on Autotrader at this dealership, but when I called to make a reasonable cash offer I was told that the dealership only accepts what is on the window sticker. I don't know too many people that pay retail for a vehicle; I certainly can't afford to. More
Knowledgeable and courteous staff Visited dealership to look for a replacement for our second car. We were met by Raj, who guided us through the inventory, and explained some of the sp Visited dealership to look for a replacement for our second car. We were met by Raj, who guided us through the inventory, and explained some of the specials and incentives the dealership was offering. When we selected vehicles we were interested in, Raj guided us through all of the vehicles features prior to the test drive. Raj was also able to answer any questions we had, and his knowledge of the vehicles was readily apparent. Also, during the process, we were able to discuss our trade and purchase with Ray, the Customer Experience Manager. Ray was very frank and matter-of-fact when discussing the process, After our purchase, our finance and processing were handled by Jermain, who was very efficient and knowledgeable. All of the above mentioned staff were also very courteous, and treated us with the utmost respect throughout our purchase experience. I would highly recommend this dealership to anyone in search of a new vehicle, along with a great deal. More
Our new Toyota 4 Runner We received excellent service. Salesman was very informative, mannerly and answered all our questions. He made us feel very comfortable because he was We received excellent service. Salesman was very informative, mannerly and answered all our questions. He made us feel very comfortable because he was so friendly. Love our new 4 Runner! More
Very satisfied Cannot say enough good things about our experience at Freedom. Blake was wonderful and found the exact vehicle we needed. No pressure and a great pers Cannot say enough good things about our experience at Freedom. Blake was wonderful and found the exact vehicle we needed. No pressure and a great personality. We would recommend Freedom Toyota and we plan on having our car serviced there. More
Great purchase Blake was great to work with. Would recommend this dealership for future purchases to anybody.Freedom Toyota was wonderful with their customer service Blake was great to work with. Would recommend this dealership for future purchases to anybody.Freedom Toyota was wonderful with their customer service & the staff was very knowledgeable. More
Genuine Customer Service Chelsea defines the true meaning of customer service. No, we did not find a car that met my budget and needs, but Chelsea wasn't pushy and took the ti Chelsea defines the true meaning of customer service. No, we did not find a car that met my budget and needs, but Chelsea wasn't pushy and took the time to do her best to meet my needs. Recently, she messaged me to assure me that she hadn't forgotten about our discussion and was still looking; that's customer service! I did find a car through a family member that will be a huge blessing in my life. Chelsea then congratulated me on the find...many dealers I have spoken to simply ignore you because you're no longer buying a car/truck. I'll do my best to talk to the boss and make sure you get a raise!! Awesome job to Chelsea and the staff at Freedom Toyota! More
Toyota Rav4 I recently bought a certified 2014 Toyota Rav4 from Raj Majumdar. I was very pleased with my experience! Raj did an outstanding job describing the car I recently bought a certified 2014 Toyota Rav4 from Raj Majumdar. I was very pleased with my experience! Raj did an outstanding job describing the car and its features, and he also knew about the history of Toyota's. I felt that he was a genuine salesman. I would highly recommend visiting Freedom and speaking with Raj about buying a Toyota! More
Excellent service Wasnt sure there was anything that could be done for me considering the mileage on my car and the negative equity involved. But with some perseverance Wasnt sure there was anything that could be done for me considering the mileage on my car and the negative equity involved. But with some perseverance of several employees they made it possible More
New Upgrade! Huge thank you to Chelsea for her patience and willingness to answer questions over the course of two months via texts/emails before I finally settled Huge thank you to Chelsea for her patience and willingness to answer questions over the course of two months via texts/emails before I finally settled and decided to purchase. Also, Jeff Hinkle was awesome. Personable, friendly, realistic, and an absolute pleasure to work with. Shane was kind and worked quickly through financing and paperwork. This is my second purchase at Freedom and it will not be my last. So excited to upgrade to the Highlander! More
Customer Service Great !! I would like to thank Yinette , Chelsea and Donny for working together as a great team to get our family into a brand new Highlander . They went the e I would like to thank Yinette , Chelsea and Donny for working together as a great team to get our family into a brand new Highlander . They went the extra on a holiday weekend and stayed until 10:00 P. M to close the deal a deliver us a new car . Our second car from this dealership and definitely will not be our last . Great job !!! More