Kelly Toyota of Hamburg

Working on a cure for bad car dealers I have nothing but fantastic things to say about Freedom and the people that work there. I had originally set up and appointment with Chelsea for a tr I have nothing but fantastic things to say about Freedom and the people that work there. I had originally set up and appointment with Chelsea for a trade in and after getting the appointment I was given to Raj who did everything in his power to make sure I left with a great car in a price range I could afford. I wish the weather had been better so he didn't have to keep going out in the rain but there's nothing we can do about that. Dealing with Freedom has been the best car buying experience I have ever had and I thank them for that. More

GREAT MY APOLIGES I would like to start this review with a apologies to the staff of freedom toyota. I wrote a review before finding out the facts with my kia soul. I a I would like to start this review with a apologies to the staff of freedom toyota. I wrote a review before finding out the facts with my kia soul. I am greatly sorry. They have worked very hard with me despite my review and have done the best to resolve my problem. I give them great respect and would rate them 100 stars if i can. They have gone over and beyond their means to fix my problem with my kia soul. I am very impressed with the way they took their time and effort to look for facts that i missed. I highly recomend Freedom Toyota and all their staff for the wonderful job they have done. I am greatly sorry for me not checking into facts. I write this review and hope everyone looks at. I also recomend to make sure all facts are on the table before you get upset and write a review without them like i did. Thanks to Jasten, Ray, and Mr Bobo for my concerns and sticking by me 200% . To the owner of Freedom just fyi you have a wounderful team. More

Excellent customer service and attention. Donald Frantz was very friendly and easy to interact with. Donald was informative without pressuring me! I couldn't have asked for a better salespers Donald Frantz was very friendly and easy to interact with. Donald was informative without pressuring me! I couldn't have asked for a better salesperson or a better experience! More

A life changing purchase! My wife and I came into the dealership with a leased 2016 RAV4 that was causing us to worry about the mileage we had been putting on the car. We were My wife and I came into the dealership with a leased 2016 RAV4 that was causing us to worry about the mileage we had been putting on the car. We were able to get out of the lease and purchase a new 2017 RAV4 that was affordable and more comfortable than than the 2016 model. Our sales consultant, Raj Majumdar, was the answer to our prayers, literally. It was our second purchase from him and when he realized that we were there looking for a solution to our mileage problem, he was quick to solve our problem. Health problems and other issues had caused us to travel to the Lehigh Valley (PA) from our home in Schuylkill County (PA) several times a week for almost a year. We had put 22,000 miles on the car in just under a year. Raj took a minute to figure a solution and within three hours we were driving home in a 2017 RAV4. We are repeat customers at Freedom Toyota and plan to return in the future. Great job, Raj. More

Like Buying car from your friends not salesmen Friendly and helpful and aware of your neads.full of advice .very pleasant atmosphere and good sense of humor. I look forward to oil changes. Friendly and helpful and aware of your neads.full of advice .very pleasant atmosphere and good sense of humor. I look forward to oil changes. More

Worst Car Went to this dealership thru word of mouth. My sales man jasten prutzman was the greatest guy in the world and still is I say this because their is on Went to this dealership thru word of mouth. My sales man jasten prutzman was the greatest guy in the world and still is I say this because their is only so much he can do. I bought a Kia Soul less than a year the paint starts to chip off it. Called Kia they send me to outten Kia to do a paint assignment on the vehicle. The paint comes back as 3 different colors. Which means this car was painted over. Took the car to Fred beans to fix comes to find out car was crashed in front and back. Freedom Toyota is now saying they had no idea this happen. Which I find very hard to believe. My Kia only had 20.000 thousand miles on it. When I told them what can I do they said they can paint it but I have to pay. lol it's been 4 weeks I have not herd one word from them. This is total BS do not buy crashed cars from these people. I will be contacting a lawyer and will give them bad reviews in every web site possible. I will even contact local news. So no one can go thru what iam going thru. More

great experience didn't have a lot of money to spend but they worked with me to get a good trade in and a great deal on a great used car.would recommend highly to anyo didn't have a lot of money to spend but they worked with me to get a good trade in and a great deal on a great used car.would recommend highly to anyone looking to buy. thank you!! More

TOYOTA C-HR ALL THE WAY ONE OF THE BEST DEALERSHIPS I HAVE EVER BEEN TO. IVAN MADE U FEEL AT HOME AND PEACE. I WILL TELL EVERYONE ABOUT FREEDOM TOYOTA. 2 THUMBS UP.. ONE OF THE BEST DEALERSHIPS I HAVE EVER BEEN TO. IVAN MADE U FEEL AT HOME AND PEACE. I WILL TELL EVERYONE ABOUT FREEDOM TOYOTA. 2 THUMBS UP.. More

The excellent experience I expected. Knowing the owner of Freedom Toyota from decades ago, I expected his personality to translate to a business with excellent service, customer treatment Knowing the owner of Freedom Toyota from decades ago, I expected his personality to translate to a business with excellent service, customer treatment and fair dealing. I was not disappointed. Everyone I worked with was friendly, truly listened, and was as accommodating as possible to help fulfill my needs. You can tell they weren't trying to sell a car, they were trying to make a happy customer. That's an important difference! More

A great experience at Freedom Toyota I went in to Freedom because I was looking for a newer car with less miles for travel. I met with Donny, he was very personable and his first priority I went in to Freedom because I was looking for a newer car with less miles for travel. I met with Donny, he was very personable and his first priority was to make me happy as a buyer. He wanted to make sure this was the best choice for me, not just to sell a car to me. He really knew what he was talking about, and he even worked with the service technicians to get me the most accurate information about the car and it's past as possible. Overall, I was very happy with Freedom. More