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Kelly Toyota of Hamburg
Hamburg, PA
1,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,357 Reviews of Kelly Toyota of Hamburg
August 23, 2013
Weston was great, the vehicle was a surprise for husband and he really worked with me to get it done. Exceptional Service was provided and Wes went all out to make it a special. and he really worked with me to get it done. Exceptional Service was provided and Wes went all out to make it a special. More
by koenig71
Employees Worked With
Weston Kemmerer , Weston Kemmerer
August 23, 2013
Erin and her staff were overly friendly and seemed to know right where the problem was. Wait time was very minimal and appointment time was kept. know right where the problem was. Wait time was very minimal and appointment time was kept. More
by alfund0
Employees Worked With
Erin Tobias, Erin Chicu
August 23, 2013
Just purchased a 2002 MR2 ( not from here) and had ordered some parts including a new key. iIn the mean time I lost the one key I had and had the car taken to Freedom. They were able to take care of ordered some parts including a new key. iIn the mean time I lost the one key I had and had the car taken to Freedom. They were able to take care of this and did some other work as well. They were super. The Tech had some questions and called me to be sure of what I wanted him to do. More
by arno2013
Employees Worked With
Nicky, Ben and the tech all great
August 22, 2013
Jerry Chatel and Freedom Toyota are second to none! They are knowledgeable,professional and friendly. Very satisfied and I would highly recommend them. Thank you for taking good care of me and my Camry! are knowledgeable,professional and friendly. Very satisfied and I would highly recommend them. Thank you for taking good care of me and my Camry! More
by Maggiefm
Employees Worked With
Jerry Chatel, Jerry Chatel
August 22, 2013
I am totally satified with the service as well as the treatment that was given to me by Erin Tobias. As I explained the problem she was very attentive and understood what I was trying to relay. She wen treatment that was given to me by Erin Tobias. As I explained the problem she was very attentive and understood what I was trying to relay. She went that extra mile in solving my problem and what was also impressive to me was that when I called her she returned my call as soon as she was free from another phone call or client. I feel she reflects your business in a very positive manner. Ezna Maria Hunsberger More
by ezna
Employees Worked With
Erin Tobias, Erin Chicu
June 20, 2013
Right from the beginning we felt very comfortable with Reggie. He is very knowledgeable and friendly. We worked very hard throughout the process ensuring we were having a good experience and answering a Reggie. He is very knowledgeable and friendly. We worked very hard throughout the process ensuring we were having a good experience and answering all of our questions. I will definitely purchase from Reggie next time. One of the best! More
by zellin
Employees Worked With
Reggie Brown
May 29, 2013
My wife and I could not be more appreciative for all the work Doug and Mike at Freedom Toyota did to allow us to get our Toyota Certified 2010 Rav4! We are extremely grateful for their and the rest of the work Doug and Mike at Freedom Toyota did to allow us to get our Toyota Certified 2010 Rav4! We are extremely grateful for their and the rest of the staff's upfront respectful and honest attitudes towards both us. That factor really made the process go fairly smoothly, and without it we might have been buying our somewhere else. Doug went far beyond what was expected of him as a car salesman and stayed late to get the deal done on a HOLIDAY nonetheless! We have nothing but EXCELLENT things to say about the great way that our FAMILY was treated during our car shopping and buying experience. Between our salesmen (Doug and Mike) and the rest of the staff at Freedom Toyota in Hamburg, they really made us feel welcome and almost like family. When the deal was finalized, we thought they were just as excited to see our faces light up as we were excited about getting a new car! To us, that is going above a profession, that is showing true character and caring about other people. We will definitely be recommending Freedom Toyota in Hamburg to our Friends and Family and anyone that will listen! Thank you making it a great experience! Amanda & Richard D. 5/27/13 More
by rwdeal
Employees Worked With
Doug Murphy & Mike Petrani, Doug Murphy
April 13, 2013
i was greeted warmly upon entering the building. the salsman was very informative and took his time to explain everything, and show me a range of vehicles. I didn't feel any pressure buying a car as if salsman was very informative and took his time to explain everything, and show me a range of vehicles. I didn't feel any pressure buying a car as if i was just a customer, instead i felt like i was asisted in finding the right car for my family. More
by swultimate
Employees Worked With
Doug Murphy, Doug Murphy
April 06, 2013
I wouldn't recommend this dealer to my worst enemy. I drove 3 hours title in hand because they were the only dealer that had the color I wanted in a Tacoma. I had been to 5 other Toyota dealers prior. Ev drove 3 hours title in hand because they were the only dealer that had the color I wanted in a Tacoma. I had been to 5 other Toyota dealers prior. Everyone was very nice at first until it came time to look at numbers. They were no where even close to the other dealers. They were $4000 lower in trade value. Then wanted to do 6% interest on a loan. When other dealers could get other company's to work and get me 3.9%. I told them I didn't want to lease. Then they got mad when I wouldn't listen to their lease speach. When it was all said and done their monthly payments were $200 more than every other dealer I went to. I told them what I wanted to pay they got angry at that and didnt like to hear the truth that I had literally been to a jeep dealer the night before and looked at a Jeep Grand Cherokee SRT-8 that was $62,000 the dealer came down in price to $59000 and the payments on that jeep were the same as what Freedom Toyota wanted to put me into to pay for a 30000 Tacoma. I literally went to the Porsche dealer after this and ordered the Cayenne I really wanted with all the features I wanted for $472 a month. How can it cost the same per month to buy a Porsche as it does a Tacoma...ill tell you they are a greedy dealer that doesn't care about customer service. Don't ever go there it's amazing they are still in business More
by Kwmpa
Employees Worked With
Doug
April 04, 2013
my husband and i and my child had a great experience at freedom. They took the time and effort to get us into a car. They gave us a good deal on the car that we really wanted. If we ever need another car i freedom. They took the time and effort to get us into a car. They gave us a good deal on the car that we really wanted. If we ever need another car in the future, we would go back again. thank you to the sales guy who helped us out. We love our pre-owned suv. More
by rhoman2013
Employees Worked With
doug, Doug Murphy
