Kelly Toyota of Hamburg

Having my vehicle serviced at Freedom Toyota for almost 6 yrs is always a satisfying experience. Nicky Gentili is very helpful, accommodating, friendly, providing satisfying service results to my vehicle. yrs is always a satisfying experience. Nicky Gentili is very helpful, accommodating, friendly, providing satisfying service results to my vehicle. More

Recieved prompt and courteous service. Jerry new me instantly when I called and set up my appointment before hours. Erin brought my inspection date to may attention and communicated well. I worked in instantly when I called and set up my appointment before hours. Erin brought my inspection date to may attention and communicated well. I worked in the remote office area and enjoyed a cup of decaf. Great visit. More

We have dealt with Freedom for quite a long time. We were there for service and Erin was right there to let us in the service area. (The garage door was closed.) It was nice to see a smiling and friend were there for service and Erin was right there to let us in the service area. (The garage door was closed.) It was nice to see a smiling and friendly face. We will continue to go there. More

I thought the service was handled very well by Erin and she was very polite and helpful. Any questions we had was answered as expected. She is a very nice person We would deal with her again when we need she was very polite and helpful. Any questions we had was answered as expected. She is a very nice person We would deal with her again when we need service More

I have been a customer fo this dealership for almost 10 years and have bought two vehicles from it during that time. Service has always been outstanding. They have never tried to do work that wasnt reall years and have bought two vehicles from it during that time. Service has always been outstanding. They have never tried to do work that wasnt really necessary so I am very comfortable with their recommendations when they find issues and know its what is required. The employee I worked with this time around was very helpful and customer oriented. i have never had a bad experience at this dealership. More

very pleasant and helpful from the moment i drove in to automatic garage door , great feature by the way , everyone greeted me like an old friend, that is very important to me. my service adviser kept me u automatic garage door , great feature by the way , everyone greeted me like an old friend, that is very important to me. my service adviser kept me updated and did everything i asked her to do, the mechanic Nate even talked to me on the phone to tell me what he had found that made my wife i and feel much better about the repairs, our car is a 2003 matrix we love it and will buy another Toyota product in the future , thanks again freedom Toyota More

Brian was very helpful and allowed us to make decisions by ourselves instead of forcing different information on us like other dealerships I have dealt with. We stopped on a Friday and told him we would be by ourselves instead of forcing different information on us like other dealerships I have dealt with. We stopped on a Friday and told him we would be back tomorrow and he didn't try and getting us to stay just to get a sale and that is part of the reason we actually returned the next day to buy a car. He guided me through every step of the way and even helped me clean my old car out! More

Doug bent over backwards for us. I would not hesitate to go back the next time we need a car. I will always recommend all family and friends to Doug and Freedom. go back the next time we need a car. I will always recommend all family and friends to Doug and Freedom. More

Erin expidited receipt of part for next day service. When she realized that the part was the wrong color, she infomed me of same to get my permission to have it installed. she realized that the part was the wrong color, she infomed me of same to get my permission to have it installed. More

Erin was very friendly and helpful. She explained that although I did not need tires to pass inspection, she recommended them because in a few months I could have a blowout. She also explained everything although I did not need tires to pass inspection, she recommended them because in a few months I could have a blowout. She also explained everything that was done to my car, i.e. oil change, recall fix etc. She also gave me discounts that I was not aware I was entitled to. More