Kelly Nissan

New car! Very disappointed! The sales person and the financial person at this location don’t explain everything you need to know before leasing a vehicle. They Very disappointed! The sales person and the financial person at this location don’t explain everything you need to know before leasing a vehicle. They only explain to their convince. Beware of this location they are not truthful! More

New Car Purchase Antonio Davis is the absolute best salesman. He listened to me on what I wanted and he made it his business to help me find it. This was the absolute Antonio Davis is the absolute best salesman. He listened to me on what I wanted and he made it his business to help me find it. This was the absolute best car buying experience I've ever had. I'm so glad he approached my husband and I to assist us. If I could rate him I give him a 10. More

Great car buying experience! Lavern and Jerome were awesome from start to finish! They helped with every question we had and Jerome made the car buying experience fast and easy. W Lavern and Jerome were awesome from start to finish! They helped with every question we had and Jerome made the car buying experience fast and easy. Would definitely recommend during a car from here! More

Great Cars, Experience and Customer Service! Everyone is professional, courteous, friendly and patient! Thank you again Jose Silva for all of your knowledge and help from your Team! I will contin Everyone is professional, courteous, friendly and patient! Thank you again Jose Silva for all of your knowledge and help from your Team! I will continue to bring my business to Kelly Nissan! More

Great overall experience Every one was very helpful and friendly. The service was great, would definently recommend to a friend. Laverne was easily to deal with and got back t Every one was very helpful and friendly. The service was great, would definently recommend to a friend. Laverne was easily to deal with and got back to me right away. More

First time new car buyer There was a positive atmosphere. They were extremely patient with me and they remained professional throughout the experience. My salesman and custome There was a positive atmosphere. They were extremely patient with me and they remained professional throughout the experience. My salesman and customer retention specialist were personable with just the right amount of friendly in between conversation. They were both very knowledgeable about the vehicle. More

Best New car experience that I ever had They got us out in two hours. That's fastest I've gotten out of a dealership. Everyone was extremely helpful in making my decision on what car to pur They got us out in two hours. That's fastest I've gotten out of a dealership. Everyone was extremely helpful in making my decision on what car to purchase. Best service I have received in a long time! More

Great customer service!! Extremely friendly and helpful. I would definitely go back to Kelly Nissan if and when I need another car. Great customer service, not pushy like most Extremely friendly and helpful. I would definitely go back to Kelly Nissan if and when I need another car. Great customer service, not pushy like most salesmen. The whole experience of buying my new car was very delightful. More

Crooks and Liars This place is HORRIBLE!! After finding a car online that I liked I submitted a credit app. I got called by these guys and they ran my credit. I have This place is HORRIBLE!! After finding a car online that I liked I submitted a credit app. I got called by these guys and they ran my credit. I have no credit, never had anything financed ever! No debt, $5000 a month income with proof, and a fully paid for Range Rover for trade in. They assured me I was approved and harassed me all day until I came down. When I got there they showed me the car. Then they started with xx that is would be hard to get me approved. While I was sitting there VW called and told me they had me fully approved and ever went over the financing, interest rate and payments for a 2018 VW Passet, however I didn’t want a $30,000 car. These guys come back and tell me they can’t get me approved with ANYONE on the car I wanted, but I could drive out of here with a 2015 Corolla. I drove it and agreed and then more xx happens. Then someone from finance comes out and says my bank statements and income verification from the employer isn’t good enough. The xxxxxx throws the papers at me and gets up and walks away. I leave and call VW back. Sitting in my garage right now is a brand new 2018 VW Passet R-Line. Didn’t have the first issue. However these idiots couldn’t get me approved on a $20,000 Nissan. Don’t even waste your time with this place. They are total liars and crooks. Go to VW in Joliet. More

Most horrible auto service every experienced Please do not take your vehicle here for service, we are a Nissan Family and they can never diagnosis the car , they have to call corporate or another Please do not take your vehicle here for service, we are a Nissan Family and they can never diagnosis the car , they have to call corporate or another dealer then charge for the consultation as labor. They even told me I needed and engine when it took them 7 months to diagnose a loose ground wire, have been driving the car a year and a half since. They are rude and any never are able to figure out whats wrong with the car one of our cars sat a week before they even looked at it . Horrible customer service. More