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Kelly Nissan
Oak Lawn, IL
583 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 583 reviews
November 25, 2025
Bill was extremely patient and accommodating and listened to our needs to keep the mileage, cost & payments low. to our needs to keep the mileage, cost & payments low. More
by curvytwin57
Verified Customer
November 25, 2025
Daniel was great. He was polite and very professional. My experience with the dealership was great. The explain everything that I needed. I sent me a video of the work He was polite and very professional. My experience with the dealership was great. The explain everything that I needed. I sent me a video of the worked performed. I really like the transparency. More
by gggbb
November 25, 2025
I’m extremely disappointed with the service at Kelly Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, in Nissan. My vehicle has now been in their shop three separate times for the same leak, and the issue is still not fixed. Every visit costs me time, inconvenience, and stress, and I keep getting my car back with the same problem. At this point, I feel like my concerns aren’t being taken seriously. A customer shouldn’t have to keep returning over and over for the same issue. More
by TORRES.OSCAR2005
November 25, 2025
Was able to get my vehicle in and out in an almost timely manner. Contact/ follow up could have been more on point. manner. Contact/ follow up could have been more on point. More
by IEAA1741
Employees Worked With
November 24, 2025
I'm glad I was able to schedule my service appointment, get my car in and out. get my car in and out. More
by nbarry176
Employees Worked With
November 24, 2025
Diagnosed issues and didn’t take long. Reps were vet pleasant and friendly will continue getting sevce at this location Reps were vet pleasant and friendly will continue getting sevce at this location More
by AQUADIVA2956
November 23, 2025
Much more improved and customer friendly. I was able to make a same day appointment and get my oil changed. I was offered water during my wait. I was told the wait would be 1-2 hours and it w I was able to make a same day appointment and get my oil changed. I was offered water during my wait. I was told the wait would be 1-2 hours and it was only an hour. Last but not least i was impressed with receiving a much better report that lets me know what my car needs done in the future. A long with that report i was sent a video which provided so much more transparency on how my car is really doing. I felt like in the past i would just have to take the dealers word for it but providing that transparency helps tremendously. One thing i would encourage to add is a short charging station where customers can charge there phone while waiting. Internet connection is not the best in the waiting room but if i can atleast charge my phone while waiting that would be awesome. More
by kweaver20
Employees Worked With
November 23, 2025
It was good except they keep giving me quotes for things I already had done on my truck. They are going by the miles only I already had done on my truck. They are going by the miles only More
by Pinky8253
November 22, 2025
Caring and concern for their customers. They explain things in detail and makes recommendations that’s best for the customer while providing a quality service. They explain things in detail and makes recommendations that’s best for the customer while providing a quality service. More
by capt1195
