
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased a used Tesla that completely died 2 weeks later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for me and I am on my own with Tesla. More
Me and my family have bought multiple cars from Frank. He makes the process super quick and easy. We will go back to him again and again! He makes the process super quick and easy. We will go back to him again and again! More
From communication to time in and out of the door I was fully impressed. Expertly handled from start to finish, cannot recommend more. fully impressed. Expertly handled from start to finish, cannot recommend more. More
frank helped our company purchase 3 trucks and made the entire experience flawless. we will definitely be back entire experience flawless. we will definitely be back More
Willie Hailey was a pleasure to purchase my new wrangler from! Everyone in the dealership treats you like family from the sales floor to the service department. Thanks guys! from! Everyone in the dealership treats you like family from the sales floor to the service department. Thanks guys! More
Will was the best. He was great with communication. Was very helpful and understanding with my price range. Definitely 5 stars. He was great with communication. Was very helpful and understanding with my price range. Definitely 5 stars. More
Jeremie was rude and disrespectful, he doesn't care about the customers new or returning. His attitude toward my situation was less than acceptable. The dealership does not value their customers, they made the customers new or returning. His attitude toward my situation was less than acceptable. The dealership does not value their customers, they made no effort to rectify my problem. There solution was purchased another vehicle from them. I've purchased three brand new vehicles from Keffer CDJR. First one, 2023 Jeep Grand Cherokee Overland had no issues, traded it and the second one, 2024 Jeep Grand Cherokee Summit, had a recall that wasn't repairable for over two months. Traded that and the third one, 2024 Jeep Grand Cherokee Summit power steering stopped working at 2067 miles. More
sannibell did a great job listening to our needs and made the entire visit a pleasure. we will be telling people to go see her the entire visit a pleasure. we will be telling people to go see her More
Looking to purchase a used vehicle and contacted the dealership to work the deal as I am 2 hours away. Anthony (sales manager) and I worked the deal and was sent the purchase agreement and agreed to p dealership to work the deal as I am 2 hours away. Anthony (sales manager) and I worked the deal and was sent the purchase agreement and agreed to pay cash. Next morning contacted him about some questions on the vehicle and to ask what forms of payment they can take. I was told and said let him know when I can come get it and I told him I would let him know later. I went to the bank after work to get the cash out to get a certified check and sent Anthony a message that we was good to go and no response. So left the bank went home and later on got text we sold the car. Shady dealership with no morals so I would look elsewhere to purchase a vehicle unless you like wasting time. More
Mark and Cliff helped me get into a brand new 2024 Wrangler the whole thing was super easy and Mark and his friend Luis even helped drop off my rental car to Enterprise very professional dealership Wrangler the whole thing was super easy and Mark and his friend Luis even helped drop off my rental car to Enterprise very professional dealership More