
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the followi mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willie’s manager and boss, was friendly and worked well with me and my father. More
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. W for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE. More
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. W for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE. More
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. W for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE. More
Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. W for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE. More
Frank is the absolute man! No pressure, no funky talk, just straight up great service! Go see Frank for a quick and easy car buying process! See you for the next one sir. No pressure, no funky talk, just straight up great service! Go see Frank for a quick and easy car buying process! See you for the next one sir. More
I purchased a used Tesla that completely died 2 weeks later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for later. The finance person told me I had a 90 day warranty through the dealership. The management team is telling me there is nothing they will do for me and I am on my own with Tesla. More
Me and my family have bought multiple cars from Frank. He makes the process super quick and easy. We will go back to him again and again! He makes the process super quick and easy. We will go back to him again and again! More
From communication to time in and out of the door I was fully impressed. Expertly handled from start to finish, cannot recommend more. fully impressed. Expertly handled from start to finish, cannot recommend more. More
frank helped our company purchase 3 trucks and made the entire experience flawless. we will definitely be back entire experience flawless. we will definitely be back More