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Kearny Mesa Toyota

San Diego, CA

4.7
407 Reviews

4910 Kearny Mesa Road

San Diego, CA

92111

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407 Reviews of Kearny Mesa Toyota

June 11, 2020

I was disappointed with my technition yesterday. Did not go into detail on the receipt. I had to call back asking what the appreviations meant. I needed to know what was recommended. I am used to having my More

by Cris
Recommend Dealer
No
Employees Worked With
Kevin Fabela
Jun 12, 2020 -

Kearny Mesa Toyota responded

​Cris, I am sorry to hear about your disappointment with the communication with your technician. Given the opportunity, I would like to speak with you about your experience. Please email me at mspina@penskeautomotive.com. Thank you, ​ Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

June 10, 2020

Missed opportunity. Went in for warranty work and they could have gotten more work with the suggested items. Service gal was great & I appreciate her! More

by Rockinwallie
Recommend Dealer
Yes
Employees Worked With
Quan
Jun 11, 2020 -

Kearny Mesa Toyota responded

Rockinwallie, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at mspina@penskeautomotive.com. Thank you, Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

June 05, 2020

Very excellent customer service, will treat you right. Thank you for your help on my new purchase i really appreciate all the help. God bless you all More

by Sylvarmenta
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 05, 2020 -

Kearny Mesa Toyota responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

June 02, 2020

Excellent Personal However one person does stand out! Hadee Earls she’s in the Service department She was very kind and professional went the extra mile! Took care of me really quick! Answered all my que More

by bobcat7575
Recommend Dealer
Yes
Employees Worked With
Hadee Earls
Jun 03, 2020 -

Kearny Mesa Toyota responded

Thank you for the great review. We will be sure to thank Hadee and the rest of the team for providing you with excellent service. We look forward to working with you again.

May 31, 2020

Great and friendly staff Got quick service and drove Great and friendly staff Got quick service and drove away with a smile on my face. Thanks for all the hard workers at Toyota. Car felt brand new aga More

by Westcoastgem
Recommend Dealer
Yes
Employees Worked With
Vutha Seng 5 stars , Brian Beeman, Maria Spina, Sean Weaver
Jun 01, 2020 -

Kearny Mesa Toyota responded

Hi there, thanks for the kind words! We're glad to hear our team has given you outstanding service. We welcome you back anytime!

May 30, 2020

Volume of calls was high so difficult to get through on the phone but once I did I was pleased with response. Employees were respectful and careful about social distancing. They solved the problem I came More

by Marie
Recommend Dealer
Yes
Employees Worked With
Quan Quach, Brian Beeman, Maria Spina, Sean Weaver
May 31, 2020 -

Kearny Mesa Toyota responded

Marie, Thank you for your understanding. We're happy to know we could assist with resolving any concerns. If there is anything else we can do, please do not hesitate to reach out. Our team is here and happy to help!

May 27, 2020

Great service no hassle very pleasant car buying experience. Easy financing. Did not try to hassle or try to raise the price without explaining the process. More

by checo8367
Recommend Dealer
Yes
Employees Worked With
Brian Beeman, Maria Spina, Sean Weaver
May 27, 2020 -

Kearny Mesa Toyota responded

Congratulations! We hope you like your vehicle, and we're really happy to know that everything went smoothly. Please feel free to reach out if we can assist you again.

May 26, 2020

I needed to have the motor replaced on my rear hatch.I am very pleased with the service manager Sean. He was friendly and though.The job was done in a timely manner and I am very happy with the work. It look More

by Jan
Recommend Dealer
Yes
Employees Worked With
Brian Beeman, Maria Spina, Sean Weaver
May 27, 2020 -

Kearny Mesa Toyota responded

Hi Jan, Thank you for taking a moment to share your satisfaction in regards to working with Sean. We're thrilled to know of your happiness. Let us know if we can do anything else.

May 25, 2020

I was attended by Jasmine she was very nice and knowledgeable. She work with me so I was able to get what I wanted. The rest of the team was very nice too. More

by Ramcobian2004
Recommend Dealer
Yes
Employees Worked With
Jasmine
May 25, 2020 -

Kearny Mesa Toyota responded

Thanks for your thoughts about working with Jasmine. She's a wonderful team member. Let us know if we can help you again with anything else. Congratulations on your car!

May 22, 2020

Service Friendly, knowledgeable rep in Patti Brown. Good communication. Friendly, efficient female cashier. Entire facility very clean. Repair work was done i More

by marjnel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Brown
May 23, 2020 -

Kearny Mesa Toyota responded

Thank you for the great review. We will be sure to thank Patti for providing you with excellent service. We look forward to working with you again.

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