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Kearny Mesa Toyota

San Diego, CA

4.7
407 Reviews

4910 Kearny Mesa Road

San Diego, CA

92111

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407 Reviews of Kearny Mesa Toyota

July 11, 2020

Really like working with Sean as Service manager. He has a common sense approach to caring for my vehicle needs. He helps to determine the servicing needs of my Sienna van. More

by Cclarke
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 12, 2020 -

Kearny Mesa Toyota responded

Thank you so much for taking the time to share your experience with us. Sean was happy to work with you! Please let us know if we can be of any further assistance.

July 04, 2020

Great service department and friendly advisors. I am extremely satisfied with my wonderful advisor Quan . She is wonderful and always trying to help with her smiley faces. Toyota is blessed to have advi More

by Mona
Recommend Dealer
Yes
Employees Worked With
Brian Beeman, Maria Spina, Sean Weaver
Jul 05, 2020 -

Kearny Mesa Toyota responded

Hi Mona, Thank you so much for taking the time to share your satisfaction working with Quan. We're definitely really lucky to have her on our team. Please do not hesitate to reach out to our team if we can help you with anything else. We hope you have an amazing day!

July 02, 2020

Professional service. Service rep made me feel welcomed and understood my concerns. Granted, I came prepared with all previous service records for the car, but my service rep never tried to oversell me or More

by Chris
Recommend Dealer
Yes
Employees Worked With
Brian Beeman
Jul 02, 2020 -

Kearny Mesa Toyota responded

Thank you for the wonderful review! We're glad to know that you felt so welcomed on your recent visit. If there is anything else we can do for you, please be sure to let us know.

July 02, 2020

Awesome experience Great deal with Greg must recommend for friends, family, colleagues. Satisfied with the deal Greg didn't give us a hard time he make sure to close the deal with a happy client.. 2 thumb More

by lyn.oares123
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 02, 2020 -

Kearny Mesa Toyota responded

Thank you for your glowing review of Greg! We can't wait to share it with him. We appreciate your recommendation; please come back at any time.

July 02, 2020

It was ok. Dealer needs to give me the ID# for my transmission because I paid $150.00 to check my tranny.I need another appointment for them to look at the tranny id number at no charge. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Michael Serrano
Jul 03, 2020 -

Kearny Mesa Toyota responded

Jerry, I am sorry to hear about any disappointment with your recent service visit. Given the opportunity, I would like to speak with you about your experience. Please email me at mspina@penskeautomotive.com. Thank you, ​ Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

June 28, 2020

The staff was really helpful and friendly. The waiting area was clean and very pet friendly. Would recommend anyone to go there to get serviced. More

by Blanca.e.santoyo
Recommend Dealer
Yes
Employees Worked With
Kevin
June 27, 2020

The wait time to be checked in could be shorter, but customer service made up for it. Interaction with Charlie was short but enough. Service time was typical. More

by RobertS
Recommend Dealer
Yes
Employees Worked With
Manuel Quiroz 4*
June 24, 2020

The wait was quite lengthy, but that is understandable in the middle of this Covid 19 pandemic. As usual the service team is meticulous in their attention to my car. A concern I have is the loss of service i More

by lewbake
Recommend Dealer
Yes
Employees Worked With
Wendy Valdez
June 13, 2020

Customer service is friendly and polite. Service with updates are prompt and efficient. I have always had great interactions with all the employees of Kearny Mesa Toyota. More

by Jenniferj88
Recommend Dealer
Yes
Employees Worked With
Sean Lindenberger
Jun 14, 2020 -

Kearny Mesa Toyota responded

Thank you for the great review, Jennifer. We are happy to know that you enjoyed our services. We look forward to working with you again.

June 12, 2020

She is the best service person that I have ever worked in serving my cars. Q give you that personal experience with a lot of info. More

by Art
Recommend Dealer
Yes
Employees Worked With
Quan Quach
Jun 13, 2020 -

Kearny Mesa Toyota responded

Thank you for your feedback for Quan. We are so happy to know that everything went well under her care. If there is anything else we can do to assist, please let our team members know! We hope you have a wonderful day!

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