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Kearny Mesa Toyota

San Diego, CA

4.7
423 Reviews

4910 Kearny Mesa Road

San Diego, CA

92111

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423 Reviews of Kearny Mesa Toyota

September 07, 2020

Awesome location, knowledgeable and courteous, professional and patient. Associates gave me that excellent 5 stars treatment and made me feel that my business is appreciated. More

by johnstan81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quang Quach
Sep 07, 2020 -

Kearny Mesa Toyota responded

Thank you for the 5-star review! We're so glad you came to see us.

September 04, 2020

Great and outstanding job by all personnel involved from presenting the car, optioned that we wanted and including financing plus discount that the dealership have. Special thanks to Mr Mark ā€œGā€ for guidin More

by Buner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark G.
Sep 04, 2020 -

Kearny Mesa Toyota responded

Buner, Although I am happy to learn about your great experience, I am concerned about your star-rating. Was there anything we could have done better? Given the opportunity, I would like to speak with you about your experience. Please email me at mspina@penskeautomotive.com. Thank you, Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

August 27, 2020

Hi, My Name is Francisco S.Iā€™m very happy with the Hi, My Name is Francisco S. Iā€™m very happy with the purchase of my 2020 Toyota Highlander , the guys from Kearny Mesa ,Toyota were amazing, very prof More

by Sdsanchezpainting@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR. Santos, Bill. And financial department , Brian Beeman, Maria Spina, Sean Weaver
August 26, 2020

Professional-quality employees and accurate quick efficient service phone service prompt - Shaun especially was a quality employee. Would always recommend dealer. Love my Toyota. Youā€™re the best More

by suzannesart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Beeman, Maria Spina, Sean Weaver
August 25, 2020

Patty was a great Service Advisor for me! Ron Waczek was my Service Advisor before, for many years at Kearny Mesa Toyota He always recommended Patty as being another excellent Service Advisor. She was tho More

by lucillepark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty - Service Advisor
August 25, 2020

Quan was very friendly and knowledgeable. While offering additional services that requested as preventative maintenance, I didnā€™t feel at all pressured. Service was quick, waiting area was clean and expansi More

by jamesbennettpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quan Quatch
Aug 25, 2020 -

Kearny Mesa Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of Quann who was friendly and knowledgeable. We value your busines and we appreciate you recommending us!

August 20, 2020

Everyone there was so nice. The woman who helped me set up my appt. was wonderful! Great management there -everything is very organized. Thank you. More

by sandy.matthews47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 21, 2020 -

Kearny Mesa Toyota responded

Sandy, we appreciate you taking the time to share your great service experience with Sean! We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

August 12, 2020

Because of Covid-19, service was very slow. They do give you the opportunity to get coffee. However my previous car dealership gave 100%more. Previously coffee was always free, they had bottle water fruit a More

by flynnagain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Aug 13, 2020 -

Kearny Mesa Toyota responded

Hi, ā€‹ Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience. Can you please email me at mspina@penskeautomotive.com with your preferred contact information? ā€‹ ā€‹I appreciate your time. ā€‹ ā€‹Best, ā€‹Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

August 08, 2020

45K maintenance Took my vehicle in for 45K maintenance. I was processed quickly by Freddy Gonzalez. The price and wait time were what was quoted by him. More

by Dido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Gonzalez
Aug 09, 2020 -

Kearny Mesa Toyota responded

Thank you for the feedback! We are happy to see Freddy's quote was on point and your visit was done in a timely manner. Please come back at any time!

August 02, 2020

Service was excellent! The way they addressed he current plague was great and really erased worry. They keep you informed on your vehicle and the whole experience was nice. I only use dealers for service an More

by SatisfiedToyotaCustomer
Recommend Dealer
Yes
Employees Worked With
Kevin Fabela
Aug 03, 2020 -

Kearny Mesa Toyota responded

Hi, thank you for taking the time to write a review! We are beyond thrilled to hear you are satisfied with the high level of customer service you received with Kevin and with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

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