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Kearny Mesa Toyota
San Diego, CA
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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423 Reviews of Kearny Mesa Toyota
July 02, 2020
It was ok. Dealer needs to give me the ID# for my transmission because I paid $150.00 to check my tranny.I need another appointment for them to look at the tranny id number at no charge. transmission because I paid $150.00 to check my tranny.I need another appointment for them to look at the tranny id number at no charge. More
by Jerry
Employees Worked With
Michael Serrano
June 28, 2020
The staff was really helpful and friendly. The waiting area was clean and very pet friendly. Would recommend anyone to go there to get serviced. area was clean and very pet friendly. Would recommend anyone to go there to get serviced. More
by Blanca.e.santoyo
Employees Worked With
Kevin
June 27, 2020
The wait time to be checked in could be shorter, but customer service made up for it. Interaction with Charlie was short but enough. Service time was typical. customer service made up for it. Interaction with Charlie was short but enough. Service time was typical. More
by RobertS
Employees Worked With
Manuel Quiroz 4*
June 24, 2020
The wait was quite lengthy, but that is understandable in the middle of this Covid 19 pandemic. As usual the service team is meticulous in their attention to my car. A concern I have is the loss of service i the middle of this Covid 19 pandemic. As usual the service team is meticulous in their attention to my car. A concern I have is the loss of service incidents, I wasn’t able to use all of the appointments for the first 25k because time expired. This recent appointment was for 35k but Wendy Valdez bumped it to the 40k service. Did I just lose another prepaid visit? More
by lewbake
Employees Worked With
Wendy Valdez
June 13, 2020
Customer service is friendly and polite. Service with updates are prompt and efficient. I have always had great interactions with all the employees of Kearny Mesa Toyota. updates are prompt and efficient. I have always had great interactions with all the employees of Kearny Mesa Toyota. More
by Jenniferj88
Employees Worked With
Sean Lindenberger
June 11, 2020
I was disappointed with my technition yesterday. Did not go into detail on the receipt. I had to call back asking what the appreviations meant. I needed to know what was recommended. I am used to having my go into detail on the receipt. I had to call back asking what the appreviations meant. I needed to know what was recommended. I am used to having my regular technition, Kevin Fabela. More
by Cris
Employees Worked With
Kevin Fabela
June 10, 2020
Missed opportunity. Went in for warranty work and they could have gotten more work with the suggested items. Service gal was great & I appreciate her! could have gotten more work with the suggested items. Service gal was great & I appreciate her! More
by Rockinwallie
Employees Worked With
Quan
June 05, 2020
Very excellent customer service, will treat you right. Thank you for your help on my new purchase i really appreciate all the help. God bless you all Thank you for your help on my new purchase i really appreciate all the help. God bless you all More
by Sylvarmenta
Employees Worked With
Tom
June 02, 2020
Excellent Personal However one person does stand out! Hadee Earls she’s in the Service department She was very kind and professional went the extra mile! Took care of me really quick! Answered all my que Hadee Earls she’s in the Service department She was very kind and professional went the extra mile! Took care of me really quick! Answered all my questions. Very knowledgeable. More
by bobcat7575
Employees Worked With
Hadee Earls
