Kearny Mesa Hyundai

I took my car in for an oil change and waited over 30 mins for someone to come out and check me in! I was told it would take about 2 hours. After 2 1/2 hours I asked if my car was ready and was told mayb mins for someone to come out and check me in! I was told it would take about 2 hours. After 2 1/2 hours I asked if my car was ready and was told maybe another 30-45 mins. At this point I became upset and asked if it was because I “paid extra” for complimentary service. They said no but it sure didn’t look that way. I didn’t even get a complimentary car wash!!! It was almost 3p before I got out of there. I guess I’ll be going to another dealership for my service. Not that, that will bother anyone there!!😢 More

The service team was great. Every car transaction is going to be a little sketchy, but overall I felt like they had my best interests in mind. I went to a different dealer first Every car transaction is going to be a little sketchy, but overall I felt like they had my best interests in mind. I went to a different dealer first wanting to make a deal and I had such a bad experience that I left. Kearny Mesa Hyundai to the rescue More

Good experience. I had previously submitted a 3 star rating based on my incorrect identification and interpretation of the brake fluid replacement interval. It should I had previously submitted a 3 star rating based on my incorrect identification and interpretation of the brake fluid replacement interval. It should be replaced at 20k miles (vs. 48-60k). I change my rating to 5 star. I need to trust the service department more, they do a good job…. More

My purchase was Smooth! My agent was Chief Andy, he rocked my world. I told him what I wanted. He showed it to me and I bought it! It was a great successful experience! I go My agent was Chief Andy, he rocked my world. I told him what I wanted. He showed it to me and I bought it! It was a great successful experience! I got exactly what I wanted! More

After making an appointment, I was told it would take 10 days to get a diagnostic on my car problem. On business day 11, it took me so much time and effort to reach a service rep. I was then told it would a days to get a diagnostic on my car problem. On business day 11, it took me so much time and effort to reach a service rep. I was then told it would actually get a diagnostic the following week. 3 business WEEKS for a diagnostic. Needless to say, I made an appointment with another Hyundai dealership in the city, for the following morning. I dropped my car off at 7:15am, and my service rep called me by 10:20am to say that my car was fixed. Unfortunately, Kearny Mesa Hyundai is not a dealership that I will recommend to anyone. More

Kept car 5 days for routine 22k maintenance. Didn’t do anything. $300 for rental car. Will not use this dealer again. Didn’t do anything. $300 for rental car. Will not use this dealer again. More

Salesman was very attentive and worked hard to get us exactly the car we wanted exactly the car we wanted More

Excellent care given by Joe, Steven, and Tito. Fast response, flexible hours, great price, knowledgeable Fast response, flexible hours, great price, knowledgeable More

Took my car for service due to an error message that required immediate attention and it will take 10 business days to get a diagnostic on the issue. required immediate attention and it will take 10 business days to get a diagnostic on the issue. More

Crowed, either they have to many autos or they need to get a larger lot. get a larger lot. More