Kearny Mesa Hyundai
San Diego, CA
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My Review We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. We had a good experience with a good salesperson, I would come back in the future. The accessory options were not presented in a professional way. More
my experience At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started At the beginning of this survey I said the sales person did not ask me what my needs are in buying a car. That's because when he greeted me I started the conversation with what I was looking for. He then directed me to the cards in my price range. As far as setting up Bluetooth, I beat him to that as well. before he could even say anything I already had my phone connected. He did show me some options of the car, ( How to adjust seats, lights and voice commands) As for navigation I was told I can use it, but I was told how to set it up. ( meaning I need my phone connected to the car via USB not Bluetooth) Didn't take me long to figure out. Over all the salesperson was very nice and very helpful. What matter to me the most is he did not try and up sell me. He tried his best to keep everything within my price range. The cons: 1. In the end the finance guy kept on trying to sell me on stuff. Tint my windows for $ 600.00. Are you nuts! I can get it done for $180.00 with lifetime warranty on parts and labor. I'm already max out on my monthly payment now you want to add that to my monthly payment? I did take the gap insurance because I felt that was important, and alarm program. 2.Payed extra for the car alarm feature ( little green light in my car), and the next day I was called by Hyundai asking me if it was on. I told them no and I had to bring my car back to have them fix it. 3. As soon as I brought the car home it started vibrating. I let it go for about while hoping it would go away but it didn't. Called in and they fixed it but what I didn't like is the counter guy acted like he was doing me a favor stating " there will be no charge for this" The car is two weeks old. There better not be a charge for something that was Hyundai's fault. (loose AC wire) Overall I liked our sales guy. The finance guy was ok but I could tell he was a xx'er. As for the car, honestly I really like it. This is the first time I have bought a VERY brand new car .( meaning 2017 with only 73 miles on it) I did my research and Hyundai has some really good reviews, and the same with the dealership. Do I think things could of been done different in some areas, yes, but in the end the sales guy did a good job and the dealership over wasn't bad either. More
Review Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. Tim was very pleasant and went out of his way to get the best deal possible very please with his education and follow via email. More
Best car buying experience ever Every aspect of our experience buying a Hyundai Sonata at Kearny Mesa Hyundai was stress free. Our salesperson, Alonzo Blowe, listened to what we wer Every aspect of our experience buying a Hyundai Sonata at Kearny Mesa Hyundai was stress free. Our salesperson, Alonzo Blowe, listened to what we were looking for and found us the perfect car. The discussion of price was straightforward and fair. The discussion regarding additional warranties etc. was low pressure and we were very satisfied with the outcome. We look forward to visiting Kearny Mesa Hyundai again. More
Third New Car Purchase This was the Best new car purchase experience I have ever had! After checking on line for availability of the vehicle I wanted, my husband and I dro This was the Best new car purchase experience I have ever had! After checking on line for availability of the vehicle I wanted, my husband and I drove to the dealership and met Man Chan in person and found the vehicle available and ready for viewing. Man was very knowledgeable on the vehicle and reviewed some of the features we were unfamiliar with. After coming to an agreement on price Man really worked towards expediting our sale/paperwork. He ensured the vehicle was washed and ready with a full tank of gas, set up bluelink online and reviewed all of the features in the vehicle with me. I've never received this kind of attention with past purchases at other dealers and it was awesome! Man called twice to follow up with me wanting to ensure we were satisfied with the vehicle and inquired if there were any questions we needed answered. Excellent customer service, thank you Man! More
2016 Hyundai Accent My buying experience with Hyundai Kearny Mesa was great . I had the help of Tom to show me the cars I had in mind and we were able to find me the perf My buying experience with Hyundai Kearny Mesa was great . I had the help of Tom to show me the cars I had in mind and we were able to find me the perfect car that fits my budget and went for a test drive . Tom was friendly , funny and super helpful . He had made my car buying experience stress free . I would recommend this dealership to anyone who is looking to purchase . More
Fantastic Experience!!! Throughout the entire process; from greeting to leaving the dealership I felt valued and respected. No pressure here ; just a friendly atmosphere and Throughout the entire process; from greeting to leaving the dealership I felt valued and respected. No pressure here ; just a friendly atmosphere and great information with a great value which lead to a fantastic transaction. More
Great Experience We recently purchased a car at the dealership and had a wonderful experience. We worked with Ryan Smythe, and he was extremely helpful and professiona We recently purchased a car at the dealership and had a wonderful experience. We worked with Ryan Smythe, and he was extremely helpful and professional. We are very satisfied with our purchase! More
Suzette is the Best! Your Internet sells agent, Suzette was amazing she came to my house and showed me how to work my car. I didn't know this kind of service existed anymo Your Internet sells agent, Suzette was amazing she came to my house and showed me how to work my car. I didn't know this kind of service existed anymore. My Hyundai Sonata is beautiful and will be a great vehicle. More
good work The process went quickly which made me happy. I didn't spend hours at the dealership going back and fourth. I'm happy with everything. Jay made the pr The process went quickly which made me happy. I didn't spend hours at the dealership going back and fourth. I'm happy with everything. Jay made the process easy. Everyone at the dealership was friendly and helpful. More