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Kearny Mesa Hyundai

San Diego, CA

4.5
1,202 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 1,202 reviews

January 24, 2026

It is difficult to rate my experience. Staff was very courteous and professional. Work was done in the time they promised. The HUGE aggravation was that, even with an appointment i waited More

by smeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember good name but he was excellent
Jan 25, 2026 -

Kearny Mesa Hyundai responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 25, 2026 -

smeltz responded

It is very easy. I had an 8:15AM appointment. I arrived just a minute or two early. I sat in my car until 9:00AM before a tech came to my car to check me in.

January 15, 2026

I’m a super senior, as people in their mid-80’s are often called, and two of your employees, Marcus and Brittany are exceptional. Both friendly to a new customer. Both of these people worked hand in glove More

by Colorado Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Done
Jan 15, 2026 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

Very nice team! Explained everything thoroughly and tried to give a walk through with use of all the advanced tech features during test drive and at time of leaving. More

by HP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris E. , Marco
Jan 11, 2026 -

Kearny Mesa Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2026

I’m providing a rating of only 2 stars based on the length of time it took to have my 12V battery replaced on my Ioniq 5. It took days for my car to even be assigned to a technician and approximately o More

by IoniqGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
Jan 14, 2026 -

Kearny Mesa Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 07, 2026

On my recent visit to this Hyundai dealer I was satisfied with the their service. They look at my problem and find out for me what I needed to do next to fix it Great service throughout my visit. More

by marzarate44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean.
Jan 07, 2026 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 07, 2026

Brittany was amazing. Friendly, polite and extremely helpful. Highly recommend this dealerships and highly recommend Brittany as your service advisor. More

by isaacjarellano84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany McGee
Jan 07, 2026 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 01, 2026

My first time I got service done, they didn’t fill my car with coolant even though they said they did. But th second time it was much better and I had a good experience. More

by lewis.savanna21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Sean
Jan 06, 2026 -

Kearny Mesa Hyundai responded

.Thank you so much for your thoughtful review! We are so glad that we had the opportunity to work with you again. Please don't hesitate to reach out if you need anything else.

December 31, 2025

Amazing service, Surfer Steve was awesome and made everything super easy for me, with picking the vehicle with perfect color and interior and arranging payments options. More

by Hernanpat90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surfer Steve.
Dec 31, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

December 23, 2025

Kearny Mesa Hyundai is a good dealership. The sales and service dept. are responsible, honest people and I've always had a positive experience with them. More

by paultheashtangi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy and Nick
Dec 23, 2025 -

Kearny Mesa Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 20, 2025

Thanks Sean Taylor you provided excellent service in guiding us through the process. Great communication skills. More

by skymando
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Taylor
Dec 20, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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