Kearny Mesa Hyundai

Easy to make appointment for service. Friendly Service Advisor and car got fixed on time. Friendly Service Advisor and car got fixed on time. More

Sam could not have been better. Chase was personable but could be more authentic. The sales manager was professional but again seem like they’re going through the motions and the fi Chase was personable but could be more authentic. The sales manager was professional but again seem like they’re going through the motions and the finance person could not have been less personable. More

The service as alwasy was outstanding. Communication about my car was right on. please keep up the great job. looking forward for my next visit. Communication about my car was right on. please keep up the great job. looking forward for my next visit. More

Everyone was very attentive and took all of our buying considerations with importance. Overall, we had a great experience and left very happy with a great new vehicle! considerations with importance. Overall, we had a great experience and left very happy with a great new vehicle! More

great attention received. Brittany very helpful. service done within promised time. will be back. yes Brittany very helpful. service done within promised time. will be back. yes More

Service request was done in designated time and estimate. Tim was a most helpful service rep!! Tim was a most helpful service rep!! More

I was there for a recall. I advised that I would be waiting but that was never communicated for I was there almost 7 hours. But Sean Bitner was helpful and the work was comp I advised that I would be waiting but that was never communicated for I was there almost 7 hours. But Sean Bitner was helpful and the work was completed. More

I contacted Sunroad Auto Group with an excessive charge complaint from their Kearny Mesa Hyundai service department. They responded with an email from an internet service guy offering to sell me a new Hy complaint from their Kearny Mesa Hyundai service department. They responded with an email from an internet service guy offering to sell me a new Hyundai. I wrote back and asked how that addresses my complaint or inspires customer loyalty. He wrote, "If you are unhappy with your experience with our service department I will have the manager reach out. Have a good day.” Well, it was the service manager who wanted to overcharge me in the first place, so we are going ’round in circles”. It’s like dealing with a government agency. The thing is, government agencies are monopolies so they can afford to be arrogant, private enterprise cannot. As Sunroad Auto Group owns virtually every car dealership in the Kearny Mesa area, I guess we're going to have to go outside the neighborhood for our next car. PS: Jay N. in the sales dept. was excellent, as is the Sonata Hybrid we bought. More

Nick Stutzman was very kind and helped us through the process. Do appreciate his clarity and attentiveness for the matters I brought up as well as his quick response times. Thanks again! process. Do appreciate his clarity and attentiveness for the matters I brought up as well as his quick response times. Thanks again! More

I came to this dealership after my family members had a great experience with it and it very much met my expectations/hopes when preparing to purchase a new vehicle myself! great experience with it and it very much met my expectations/hopes when preparing to purchase a new vehicle myself! More