
Kearny Mesa Hyundai
San Diego, CA
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SERVICE CENTER = TERRIBLE CUSTOMER SERVICE SERVICE CENTER = TERRIBLE CUSTOMER SERVICE. The service rep I was dealing with (Sean) called me and stated that my repairs are covered under the exten SERVICE CENTER = TERRIBLE CUSTOMER SERVICE. The service rep I was dealing with (Sean) called me and stated that my repairs are covered under the extended warranty I purchased, but the dealer can't get the part for a week and the warranty will only cover ONE day of rental. I asked for the Hyundai warranty phone number so I can request for them to cover the rental. He got irritated and gave me the number and when I asked for the contract or claim number he REFUSED to give it to me stating that he already called the warranty company. I asked for the supervisor and he said he's the supervisor and hung up. SEAN and this service center IS the definition of POOR CUSTOMER SERVICE. DO NOT GET YOUR CAR REPAIRED AT THIS DEALERSHIP!!!! More
overall good buying experience; however, watch out for the finance guy. One thing I hate myself for was buying the alarm for around $400, which I did not want at all, during the finance and paper work. The finance guy kne One thing I hate myself for was buying the alarm for around $400, which I did not want at all, during the finance and paper work. The finance guy knew that I won't finance the whole term (so lower rate won't matter much), and so he offered me different interest rates for the SUV, if I bought the alarm, to lure me, and I eventually felt for it due to my miscalculation. Overall, good experience. More
not sure? Excellent time there Jay was so kind to me and my friends. Like I say I was going there with Nick and my girl friend Kim Nguyen. Nick was looking for Excellent time there Jay was so kind to me and my friends. Like I say I was going there with Nick and my girl friend Kim Nguyen. Nick was looking for a third car and I only went with them leaving my car at home. I think I decided to buy the car because Jay was so helpfull and well spoken. Nick has met Jay Noblezada on line and thought he was good. I think Jay stayed late just to meet with Nick but was not in a rush and was even offering a test drive to me. Jay explained things on the test drive that made me want the car so I bought the car Nick had been looking at. Sorry Nick. Best time buying a car ever. Thank You all. More
A grand experience (55357)(56842) I know from my personal experience with buying from Kearny Mesa Hyundai Subaru I WILL return for future purchases. The sales people are personable and I know from my personal experience with buying from Kearny Mesa Hyundai Subaru I WILL return for future purchases. The sales people are personable and friendly with a 10++ attitude! More
Thank You The dealer staff was very professional and the product was very impressive. Will be returning to this dealer for service. You guys are very awesome! The dealer staff was very professional and the product was very impressive. Will be returning to this dealer for service. You guys are very awesome! More
New Tuscon Overall very good car buying experience, sales people were friendly the finance dept. was very quick and accurate in getting us on our way after we ha Overall very good car buying experience, sales people were friendly the finance dept. was very quick and accurate in getting us on our way after we had agreement on the purchase price and model. More
Elantra We like the car. He was helpful. He was able to get us a new car by the next day. We love it! I will recommend this dealership to others. We like the car. He was helpful. He was able to get us a new car by the next day. We love it! I will recommend this dealership to others. More
Thank you Joe! Joe Dolin was great. He listened to my needs, made excellent suggestions, wasn't overly aggressive yet stayed appropriately persistent, and made the e Joe Dolin was great. He listened to my needs, made excellent suggestions, wasn't overly aggressive yet stayed appropriately persistent, and made the experience painfree. I strongly recommend Joe for anyone buying a car, especially if you are in a hurry. More
Purchase Dealership was responsive to my needs and requests, worked with me to find the car I wanted for a price that worked for me, representative made sure I Dealership was responsive to my needs and requests, worked with me to find the car I wanted for a price that worked for me, representative made sure I understood all the features and responsibilities of my car More