Kearny Mesa Hyundai
San Diego, CA
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My service writer was Nick Stutzman. Great Guy. Easy to work with. I came in for an oil change and approved a whole bunch more. Satisfied. Don't feel taken advantage of. I originally b Great Guy. Easy to work with. I came in for an oil change and approved a whole bunch more. Satisfied. Don't feel taken advantage of. I originally bought and serviced my car in Carlsbad. As a matter of fact I bought 3 cars from that dealership. An Elantra for my son, a Sonata for my wife, and the Santa Fe for me. When you talk to the Carlsbad dealership these days they don't seem to want business or care about their customer. I wish they did because Carlsbad is very convenient for me. As things evolved yesterday I had some time to "enjoy" the customer waiting lobby. That coffee machine makes a great cup of coffee. Anyway, I'll be back thanks to Nick and the kind service. Also, I should mention that Tim Pitts has been the service writer on my wife's Sonata. She is very happy with the service he provides. Someone go slap the responsible manager(s) in Carlsbad. They are blowing it. More
I had communicated with Hassan over the internet initially and he was very helpful. He directed me to work with Sevanna in person and she too was very helpful. There was another guy who had interc initially and he was very helpful. He directed me to work with Sevanna in person and she too was very helpful. There was another guy who had intercepted me when I first arrived at the dealership to see the car; he said Savanna was busy with another customer. He sized me up as a non-serious customer (told me that I am not able to test drive the car before I even asked) and got butt-hurt after I told him I would wait for Savanna (he was talking loudly to another sales rep that I wanted to only see Savanna). Otherwise, Sevanna and Hassan were very helpful and courteous and professional. More
Love this dealership, I live in Chula Vista by a bunch of dealerships but none are Hyundai… This dealership is by my daughters ballet class and there’s a ton of food and shipping to do nearby. Plus they alwa dealerships but none are Hyundai… This dealership is by my daughters ballet class and there’s a ton of food and shipping to do nearby. Plus they always finish before the timeframe they give me! More
Great prompt service. Excellent waiting area and good communication from service staff. Very pleased with the service department. Excellent waiting area and good communication from service staff. Very pleased with the service department. More