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Kearny Mesa Hyundai

San Diego, CA

4.7
988 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 988 reviews

February 10, 2025

No. Your time and money are definitely better spent elsewhere. They are backlogged even with an appointment and just want to squeeze as much money out of More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poop
Feb 13, 2025 -

Kearny Mesa Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 09, 2025

Easy to get to, very professional service team, relatively quick turnaround for a complicated issue, good communication and honest straightforward service. More

by Palmitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Feb 09, 2025 -

Kearny Mesa Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 09, 2025

I had great and quick service. And she was very pleasant to talk to. Got me a Lyft home so I didn't have to wait. More

by cinlar2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Feb 09, 2025 -

Kearny Mesa Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kearny Mesa Hyundai.

February 09, 2025

Great experience working with Jose Moran to purchase a used f150. I would recommend them for any automotive needs. More

by Josh Herman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moran
Feb 10, 2025 -

Kearny Mesa Hyundai responded

Josh, It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

February 09, 2025

Dropped my car off as a Walk-In around 1:30 PM. Never heard from the dealership until I called repeatedly, and just the service line instead of my service advisor, the next day at 4:30 PM. I had le More

by brmonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek
Feb 12, 2025 -

Kearny Mesa Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 08, 2025

Our sales representative made our buying experience very nice. Everyone was very pleasant and not pushy. More

by leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lujan
Feb 09, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Leslie, for choosing Kearny Mesa Hyundai!

February 07, 2025

Erik was a great communicator and handled the case very well while my car received service. More

by lakafkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 07, 2025 -

Kearny Mesa Hyundai responded

We are very happy to hear that Erik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2025

To diagnose my car they took more than two weeks. I had to rent a car to commute to work that costed me more than $1400. The diagnosis itself costed about $167! Very unfortunate that they kept my car More

by mohranjbaran
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Feb 10, 2025 -

Kearny Mesa Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 05, 2025

Very friendly service and I was kept up to date on what was being done with the car. More

by teschwartz9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 05, 2025 -

Kearny Mesa Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kearny Mesa Hyundai, we look forward to having you as a valued customer for many years to come!

February 05, 2025

Service after the sale is an understatement! I purchased my certified Ioniq 5 with 8500 miles on it from Kearney Mesa Hyundai.. Unbeknownst to anybody, it had an electrical problem that could More

by Johnny 50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK STUTZMAN
Feb 06, 2025 -

Kearny Mesa Hyundai responded

Johnny, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kearny Mesa Hyundai.

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