Kearny Mesa Hyundai

Brook Govan IT sales manager was super helpful. Brook Govan the IT sales manager was great to deal with. We had been let down twice by our local dealership in Orange County and close to giving up on Brook Govan the IT sales manager was great to deal with. We had been let down twice by our local dealership in Orange County and close to giving up on buying a car. Thankfully we reached out to Kearny Mesa and was introduced to Brook. He listened to our concerns and wishes and went above and beyond to make sure we got everything we needed. It was because of Brook we drove all the way from Orange County to San Diego at 6pm to get our car. Well worth the drive. What sets Brook apart is that he's not a pushy sales guy, he wasn't trying to force us into buy add-ons or take something we didn't need. He is very knowledgeable. He comes across as your best friend's dad, who is super nice and caring. He even messaged us the next day to ask how our journey home was. We will definitely return for our next purchase and highly recommend Brook. More

Can not get an appointment right plus 2+ hour oil change Well, I could write for days on the poor service. But recently my wife scheduled an oil change. They are so proud that the wait time for a simple oi Well, I could write for days on the poor service. But recently my wife scheduled an oil change. They are so proud that the wait time for a simple oil change is 2-5 hours. Well in addition to growing old waiting for our car to be done. They got the wrong date and wrong phone number. They refuse to call my wife and will only call me. We put my number on their do no call list and they continue to call. They said it must be a scam, but I could hear other Kearny Mesa Hyundai reps talking in the background when I answered. They continue to call me. Over 6 in 6 hours today. And they still have the wrong service date, even though we called and made sure they had the right date. Now thwy want to know why I did not show for the appointment that we never made. More

HORRIBLE experience I've been coming to this location since I moved to San Diego but today I had a HORRIBLE experience and don't want others to go through anything simila I've been coming to this location since I moved to San Diego but today I had a HORRIBLE experience and don't want others to go through anything similar. I came in for a simple oil change and after the man helping me checked the mileage on my car he proceeded to tell me about a 30,000 mile inspection. He made it seem like an included service. He then wrote up some paperwork and when I asked about the estimated charge he said I would not be charged that. I signed the paper and waited about two hours for my car to be ready. Then, I got screwed with essentially $300 in labor cost for the service I specifically confirmed I wasn't being charged for and I got zero benefit from the unnecessary service inspection they preformed. Biggest rip off EVER! I won't be back.... More

thank you This is my 3rd lease from Kearny Mesa Hyundai. Anit helped me this time and was very professional, thorough, and enjoyable. I appreciated his approa This is my 3rd lease from Kearny Mesa Hyundai. Anit helped me this time and was very professional, thorough, and enjoyable. I appreciated his approach very much and will be back again. Thank you! More

Caring & Professional The General Manager, Dave, and sales person, Suzette, were both amazing. We needed to buy a car to transport my recently paralyzed son and they were The General Manager, Dave, and sales person, Suzette, were both amazing. We needed to buy a car to transport my recently paralyzed son and they were both warm, welcoming, and made it fast and easy to buy the car we needed. I appreciate their caring professionalism in a very stressful time. I will definitely go back to this dealership! More

Great Effort Everything was done in a timely manner except the insurance policy but that was solely my fault and the time it took when I signed off for the car to Everything was done in a timely manner except the insurance policy but that was solely my fault and the time it took when I signed off for the car to when it was brought out to me...took about 45-60 mins More

Satisfied with sales person and finance dept. Leasing car was a good experience and would return Would recommend dealer for anyone looking to buy car. with sales person and finance dept. Leasing car was a good experience and would return Would recommend dealer for anyone looking to buy car. More

Good experience The whole process was overall pleasant. We came on Black Friday so the wait was a bit longer than normal but understable. Joe was very helpful thoroug The whole process was overall pleasant. We came on Black Friday so the wait was a bit longer than normal but understable. Joe was very helpful thorough and easy to work with. More

You’ll like it! If you're looking for a small, stylish car you will love it!! thank you so much hyunda i love my hyundai elantra 2018. Its an amazing car. If you're looking for a small, stylish car you will love it!! thank you so much hyunda i love my hyundai elantra 2018. Its an amazing car. More

Excellent experience Buying a new car can be stressful for me but Joe Dolin was exceptionally helpful, experienced in all areas of my buying experience and I felt complete Buying a new car can be stressful for me but Joe Dolin was exceptionally helpful, experienced in all areas of my buying experience and I felt completely at ease w how he took care of my every need. This is my second Hyundai and I had a completely positive experience w every detail. Thank you again Joe and Hyundai team. I love my new Santa Fe!! Happy Holidays! Marjorie MacKenzie More