Kearny Mesa Hyundai

To diagnose my car they took more than two weeks. I had to rent a car to commute to work that costed me more than $1400. The diagnosis itself costed about $167! Very unfortunate that they kept my car I had to rent a car to commute to work that costed me more than $1400. The diagnosis itself costed about $167! Very unfortunate that they kept my car for a long time just to find out that the knock sensor was the cause, which was quite clear from symptoms in the beginning. Totally disappointing service. While employee was communicating well, they didn’t assign technicians on the car until after around 10 days from drop off. More

Service after the sale is an understatement! I purchased my certified Ioniq 5 with 8500 miles on it from Kearney Mesa Hyundai.. Unbeknownst to anybody, it had an electrical problem that could I purchased my certified Ioniq 5 with 8500 miles on it from Kearney Mesa Hyundai.. Unbeknownst to anybody, it had an electrical problem that could not be diagnosed without taking the front bumper off. Consequently, I started having intermittent issues about a month later. Thinking that this was a warranty problem. I took it to the nearest Hyundai service center, and they could not duplicate the problem for three visits in four months. Finally after the 4th service they figured out the problem At which point the charge was going to be $3000 to correct it. I turned them down and took it back to Kearney Mesa Hyundai to have them diagnose it as that is where I purchased a vehicle. Nick Stutzman, my service advisor listen to my story, got me a loner vehicle, and set me Up with their diagnostic team. They concurred and reiterated my problem. They took responsibility for the vehicle and repaired it to my satisfaction and did not charge me. My service advisor and Kearney Mesa Hyundai exceeded my expectations!! More

Very friendly service and I was kept up to date on what was being done with the car. was being done with the car. More

Excellent review of documents. Completely explanation of process. Great rapport with the salesperson. Pristine prep of car Completely explanation of process. Great rapport with the salesperson. Pristine prep of car More

Dishonesty, 7-10 days for service to charge battery. Not told this when I Left car there. Refused to allow me to transport replacement battery to El cajon dealership who could help me same day. Not told this when I Left car there. Refused to allow me to transport replacement battery to El cajon dealership who could help me same day. More

Service is much improved at this dealership. I have been using their service department with more confidence over the past year. I have been using their service department with more confidence over the past year. More

Great team, quick, communicative and very friendly. Definitely going back there for all of my work. Definitely going back there for all of my work. More

Sebastian was super helpful in getting me a great vehicle - I would highly recommend working with him! - I would highly recommend working with him! More

My wife and I are very excited to have a new Hyundai Ioniq 6. John Fenn was gracious and well informed without being pushy. Marco in Finance likewise was pleasant to work with. Finally, George in Ser Ioniq 6. John Fenn was gracious and well informed without being pushy. Marco in Finance likewise was pleasant to work with. Finally, George in Service was very eager to make sure we were happy with our purchase. Thanks. More

Helped me reschedule my appointment for a safety recall from May to January. I made the May appointment not real thinking it was January so I appreciated the help getting it rescheduled as it was a safety from May to January. I made the May appointment not real thinking it was January so I appreciated the help getting it rescheduled as it was a safety issue. The service tech that helped me at my appointment was great. Scheduled an Uber to take me home with no problem and when he called the next day to tell me my car is ready. He said a car to pick me up as I had no way to get to the dealership so thanks everyone. More