Kearny Mesa Hyundai
San Diego, CA
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I’m definitely a return customer. Thank you Hyundai Team. Jerrin continues to be my go to person regarding my service writer. He keeps me updated with what maintenance on my vehicle f Thank you Hyundai Team. Jerrin continues to be my go to person regarding my service writer. He keeps me updated with what maintenance on my vehicle for future service. I can budget & plan accordingly. Thank you for your service. More
Very pleased with my recent experience at Kearny Mesa Hyundai, purchasing the vehicle that I had leased for the past three years. Joe Dolin went out of his way to make everything go smoothly. Hyundai, purchasing the vehicle that I had leased for the past three years. Joe Dolin went out of his way to make everything go smoothly. More
It isn’t very often that I have to take a vehicle to a dealer service department… working at the store most times. This time I was away from home and my DIL and grand son needed a recall performed before dealer service department… working at the store most times. This time I was away from home and my DIL and grand son needed a recall performed before they make a state to state move. She made the online appointment - she was helped by Sean. I came In Right in the middle. He was courteous and wasn’t in a hurry but prompt. We were needy with an infant, changing baby seats, forgot to take the house key, left her phone in the car too! I were a wreck in our first field trip with the baby! He was patient and pleasant all the way. I supplied a part for installation, it was wrong but minor functionality change… he was very informative. 5 stars for Sean and him being spectacular with a challenging set of women and a baby! Thanks!! More
If I could give them a 0 I would. We were on the highway and our 2015 Tuson started to lose power this was the closest dealer to were we where, we arrived and 10:30 am with our to sma We were on the highway and our 2015 Tuson started to lose power this was the closest dealer to were we where, we arrived and 10:30 am with our to small grandsons . We were told that since we did not have an appointment it could be 1 week before they could even look at our car. The young lady said we could get a rental car and this is what we did. I call after 3 days to check the status of the car, no one could answer that question, I called again and was told someone would get back to me. No one did, On day 4 I called again and was told the manager would call me , well he did not call he text me and said the car might not be seen until thursday. This is when I said I will come get my car and take it else where and I did . Never will I ever go to this dealer again. worst customer service ever. My car is now fixed and not by these rude people. More
Poor service, no communication after being subjected to over foor hours of waiting in service. Wanted to buy new car while there, but not one salesperson would even acknowledge we were alive. I know what b over foor hours of waiting in service. Wanted to buy new car while there, but not one salesperson would even acknowledge we were alive. I know what brand of car we will NOT be buying this week. More
Hyundai engine warranty is not true . my 2017 Santa fe only 81.5 k . engine stop working . three san Diego dealer did not cover it on warranty although my engine should be good untill 100 my 2017 Santa fe only 81.5 k . engine stop working . three san Diego dealer did not cover it on warranty although my engine should be good untill 100k . they say engine warranty on bearings only ??? . they ask for 5k labor just to open the engine . my car burn oil since 40k Kerny mesa dealer is the most rude . he hold the car unless i pay 150 . avoid hyundai . go with smaller cars or pay more . they will keep on reprogram nock and smoke sensor to shut down because they know the proplem is their engine More
Service was 5 of 5 stars, sales was -3 of 5 stars thus the 2. I dealt with what felt like a 1970s xxxxxxx, slick salesman who had commission breath (Neil), I was taken for a ride and set up in the closing the 2. I dealt with what felt like a 1970s xxxxxxx, slick salesman who had commission breath (Neil), I was taken for a ride and set up in the closing booth. He took my keys and played 4 square. I purchased because my trade in had brake issues. He reminded me how horrible my trade in was (a 2013 Sonata), which was for sale 3 days later. Good luck buyers! I hope Neil and his manager had a great time in Hawaii on my commission. Thank You KM Hyundai More