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Kearny Mesa Hyundai
San Diego, CA
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Joe and the finance team made the whole process as smooth as possible. Joe was extremely knowledgeable about the vehicle and explained in detail, every feature of the car. I had been to several other dealers as possible. Joe was extremely knowledgeable about the vehicle and explained in detail, every feature of the car. I had been to several other dealerships and because of Joe’s expertise, he got our business! More
Service was a challenge at Kearny Mesa Hyundai. I had a 10:30 am appointment and was on time. The service advisor notified me of a staffing shortage and that my car would be ready between 1:30 an I had a 10:30 am appointment and was on time. The service advisor notified me of a staffing shortage and that my car would be ready between 1:30 and 2 pm. This worked fine for my schedule. I returned to the service center at 1:40 pm and waited over an hour for my vehicle. My service was a simple oil change and inspection. Tire rotation was refused as not needed which should have saved time and made things easier and faster. Even more concerning than timing issues was my vehicle panic alert being set off 4 times and alarm being set off 3 times. I received text and email notifications from Bluelink. I asked and was not given any explanation about what was happening to my vehicle. Additionally, they no longer wash the vehicle. All of these challenges add up to a poor experience. More
Took car in for a check when Tire pressure light came on. The gentleman at the desk checked me in, they kept the car to check for any leaks- without an appointment, estimated wait was a couple hours. I The gentleman at the desk checked me in, they kept the car to check for any leaks- without an appointment, estimated wait was a couple hours. I took them up on ride service home. Got the car back as promised, everything was organized & efficient. More
The service department serviced my car quickly and gave me a detailed report of what they did. Brittany was especially helpful. She arranged car service rides so I could be at home while they serviced the me a detailed report of what they did. Brittany was especially helpful. She arranged car service rides so I could be at home while they serviced the car. This was one of the best experiences I have had with any car service departments. More
Kearny Mesa Hyundai provided excellent service to our vehicle which the work was covered under warranty. Service Manager Nick S. was very good to work with on our issue and provided additional recall se vehicle which the work was covered under warranty. Service Manager Nick S. was very good to work with on our issue and provided additional recall services. More