Kearny Mesa Hyundai
San Diego, CA
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Very pleased with customer service given by Joe Dolin. From my perspective when we requested certain attention to issues (eg:nick" in windshield glass, drivers side, is going to be repaired ASAP; Reque From my perspective when we requested certain attention to issues (eg:nick" in windshield glass, drivers side, is going to be repaired ASAP; Request to buff out paint being done by service dept as there were small scratches, We were given discount on Karr Security system as sticker price could not be lowered any further. Joe was very pleasant at all times, funny, attentive, helpful, experienced.. Marc M., Finance Dept. was very knowledgeable, with years of experience, I knew we were in good hands I felt that all effort to meet our needs were attempted to be met. Overall, a very good experience. More
I made my appointment under online. Once I got into the dealer. They told me that I hadn’t appointment. I had to show my code confirmation and then they received my car and proceed with Once I got into the dealer. They told me that I hadn’t appointment. I had to show my code confirmation and then they received my car and proceed with the maintenance service. In general service was good. I had to wait 50 minutes then they received my car More
First experience. Scheduling was easy. Slight confusion at check-in of whether I already had a service advisor helping me or not. Tim was kind enough to get me a loane Scheduling was easy. Slight confusion at check-in of whether I already had a service advisor helping me or not. Tim was kind enough to get me a loaner car, even though I didn't know it was a service available when I booked the appointment. Car completed in a reasonable amount of time. Will definitely be returning. More
Easy online scheduling. The main driver for a five-star rating was my intake advisor, Nick. He understood EVs (my Kona Electric) and listened to my requests. The main driver for a five-star rating was my intake advisor, Nick. He understood EVs (my Kona Electric) and listened to my requests. More