
Kearny Mesa Hyundai
San Diego, CA
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I have visited Kearny Mesa Hyundai Dealership 3 times to purchase an Ioniq5. I was helped by Chris Marriott twice and 1 time by Paul Roth. I test drove the car with Chris and he was super nice and patiently purchase an Ioniq5. I was helped by Chris Marriott twice and 1 time by Paul Roth. I test drove the car with Chris and he was super nice and patiently explained everything and let me test all the functions of the car. Also showed me other cars, derails and colors for the interior options. Both Chris and Paul were very nice, very knowledgeable, and did not pressured me and worked around my super busy schedule. I lost my title for my trade in car and they helped me getting a replacement, extremely nice and helpful. Finally I went in with my husband to buy the car and my husband changed his mind about the color of the car. Paul and Chris were not up seat at all but immediately cleaned and charged the other car for us and gave us an impeccable car and absolutely great service. I couldn’t be happier. I had the best car buying experience and I highly recommend Hyundai Kearny Mesa to anyone looking for a car. More
I brought my car in for emergency due overheating, I brought it in on May 30 and received it back just yesterday and 20 minutes in having the car back in my possession and I just left the dealership, my brought it in on May 30 and received it back just yesterday and 20 minutes in having the car back in my possession and I just left the dealership, my car overheated again. I was not happy but what can I do, after all the challenges I had to deal with this dealership, the diagnostic testing wasn’t performed until the 3 rd week of having the car in their possession. I called and called and I understand they had a lot of servicing to do, but simple communication makes a difference especially I was the one calling and texting so that someone can just provide an update, after 2800 dollars or something and almost one month later I got my car back and it was no good. They towed it back and told me I’ll have to wait again until they figure it out. What kind of xx right and on top of that there stuff in the hood of my car rattling. I’m just exhausted of all the excuses. Can God help me make sense of this all. Not a happy person More
The service advisor Nick was communicative and patient on a super busy Friday afternoon and other team members were as responsive as possible with other service customers. Good location but they did not have a super busy Friday afternoon and other team members were as responsive as possible with other service customers. Good location but they did not have any snacks available at the waiting area as they did before. More
This dealership is very professional! My service writer Nick was very courteous and professional. Nick went above and beyond and made my day! My service writer Nick was very courteous and professional. Nick went above and beyond and made my day! More
Such a smooth car buying experience! Hassan and Fadi were so nice and inviting. They didn’t push dealer add ons. We love our Santa Fe Hybrid! Hassan and Fadi were so nice and inviting. They didn’t push dealer add ons. We love our Santa Fe Hybrid! More
Held my car hostage for over 20 days simply because they are backed up on service. Not very dependable for a Hyndai vehicle owner if their vehicle cant be serviced in a timely manner. are backed up on service. Not very dependable for a Hyndai vehicle owner if their vehicle cant be serviced in a timely manner. More
Andrea was super kind and helpful during my car battery check-up. She let me know what would be done during the check up and the estimated time. Everything was checked efficiently check-up. She let me know what would be done during the check up and the estimated time. Everything was checked efficiently More
Sean, my service advisor, was great to work with. Kept me informed on the time remaining to finish service and explained appropriately some minor additional work that was recommended. Kept me informed on the time remaining to finish service and explained appropriately some minor additional work that was recommended. More