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Kearny Mesa Hyundai

San Diego, CA

4.8
909 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 909 reviews

November 03, 2024

The trade in appraisal was way below what I excepted. Another Hyundai dealership a few towns over offered $6,500 more than what Kearney Mesa offered. I feel like I was cheated because after receiving a More

by Courtney H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pabon
Nov 04, 2024 -

Kearny Mesa Hyundai responded

Courtney, Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 02, 2024

Came in for a simple oil change and tire rotation, happy with the service. I was in and out within the time frame specified. Derek was my service writer, friendly, helpful and professional, did a great job! More

by susan K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 04, 2024 -

Kearny Mesa Hyundai responded

Susan, Thank you so much for your excellent review! We are so glad that Derek and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kearny Mesa Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2024

Derek Evaluated my vehicle and took care of the concerns at a timely matter, other dealerships could not find and had a long wait of 4 days minimum, Derek made sure my car was completed and never had an iss More

by hgonzalez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Perez
Nov 04, 2024 -

Kearny Mesa Hyundai responded

Thank you for your business and this review. We're happy to hear Derek and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2024

The service was excellent and our car salesman was incredibly kind and patient! He was very professional and respectful and that is a big reason why we wanted to work with him! More

by KAT
Recommend Dealer
Yes
Employees Worked With
Peter Colonelli
Oct 24, 2024 -

Kearny Mesa Hyundai responded

Thanks, Kat, for sharing your thoughts about your experience with Kearny Mesa Hyundai. We appreciate your business and hope to see you again soon!

October 22, 2024

Had an a/c issue. After diagnosis the tech recommends to replace a/c control switch as a first step, $843. First step then what. I declined the repair. You tubed the p More

by bigt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Chavarria
Oct 25, 2024 -

Kearny Mesa Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 25, 2024 -

bigt4 responded

I responded back privately but the time said, 5:02pm not 10:02am. Look forward to meeting and discussing this issue soon.

October 22, 2024

Service was very good - advisor was very competent, courteous and knowledgeable. Service was done in a short time More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 22, 2024 -

Kearny Mesa Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Pat, and don't hesitate to let us know if we can be of further assistance.

October 18, 2024

The person helping us was very friendly, explaining and answering all the questions about the vehicle we were interested in. Good experience More

by Albaserna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe,Dolin and Marco
Oct 18, 2024 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

Paul was beyond amazing! He worked within our budget and provided an exceptional experience from start to finish. I’ve already referred a client in his direction! More

by Kellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Marco
Oct 17, 2024 -

Kearny Mesa Hyundai responded

Thank you so much, Kellie, for your excellent review! We are so glad that Paul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

The experience with the sales and finance staff was great! My only disappointment is when I drove the car home Friday night from the dealer, the tire pressure on the Ioniq 5 was at 29 psi instead of t More

by Steven Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Roth by email and phone, Chase Cecerino and David Rodriguez in person
Oct 10, 2024 -

Kearny Mesa Hyundai responded

Thank you for your review, Steven! Here at Kearny Mesa Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership!

October 02, 2024

Everyone was friendly. They worked on getting the trim we wanted from another dealer. Our salesman Andy was knowledgeable about the car and took us on an excellent test d More

by bil081
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy was our salesman and Marco the Finance man.
Oct 02, 2024 -

Kearny Mesa Hyundai responded

Thank you so much for your kind words for Andy and for taking the time to leave us this wonderful feedback!

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