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Karp Kia

Rockville Centre, NY

4.5
766 Reviews

372 Sunrise Highway

Rockville Centre, NY

11570

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766 Reviews of Karp Kia

April 13, 2014

White tiger Michael was very helpful, straight forward and not pushy. I appreciated that. Michael and Todd Johnson were very professional. Service was excellent a More

by Karnatsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg , Michael Rosenberg
Apr 19, 2014 -

Karp Kia responded

Thank you for sharing and letting us know about your time with the Karp Family Dealership and our sales personnel. We believe in treating people as we would like to be treated. Remember we are here for all your automotive needs. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

April 11, 2014

Unprofessional service I had decent looking windshield wipers (they came with my 2012 Optima) the replacements looked like crap (when compared to what I had) The Service p More

by rich3750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sold me the car, Jonathan Hernandez
Apr 30, 2014 -

Karp Kia responded

I have been in contact with this customer on numerous occasions and we are working together to satisfy his concern. Ellen Karp Customer Relations EKarp@KarpAutomotive. com

Apr 30, 2014 -

rich3750 responded

Today the car was brought back and it now has the correct wipers and everything else that I had a bad review about was corrected, as well. The service personal made an effort to resolve the issues and that says something about them. They actually care about customer satisfaction. Thanks again, Rich3750

April 06, 2014

I had visited a couple of other Kia dealerships but Nancy Barbanell was the only representative that took me seriously. She was professional, friendly, knowledgable and most importantly not pushy. Nancy wa More

by RA912mon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2014 -

Karp Kia responded

Dear EIleen, thank you for sharing your wonderful new car sales experience. It is our hope that we have made a customer for life. Remember we are here for you and all your automotive needs. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

April 05, 2014

Karp Kia Unlike many other dealerships, we did NOT feel pressure.. ever.. We advised what it was we were looking for and were guided to the vehicle which fit More

by isles7400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Johnson, Jonathan Hernandez, Michael Diakanwa
Apr 10, 2014 -

Karp Kia responded

You are so kind to share your excellent buying experience with our Kia sales personnel and the Karp Family dealership. Our customers are our number 1 priority. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

March 29, 2014

Excellence Michael Rosenberg was very knowledgeable in explaining the Kia Soul to us. He took us step by step through the process of purchasing our new vehicle. More

by trns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg
Apr 02, 2014 -

Karp Kia responded

Thank you for taking the time to share your excellent experience with Michael R and the Karp Kia family dealership. It is very important to us that our customers feel welcome. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

March 28, 2014

I had such a positive experience at this dealership. The sales person Micahel Rosenberg was so wonderful. I went to Karp expecting to have a typical dealership experience where the saleperson is pushy and w More

by sdb85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rosenberg, Todd Johnson
Mar 28, 2014 -

Karp Kia responded

Thank you so much for your kind words and for sharing your wonderful experience with everyone. Michael Rosenberg is definitely a terrific sales consultant and a true representative of the Karp Family dealership. Enjoy the new car. Ellen Karp Customer Relations EKarp@Automotive.com

March 08, 2014

Jonathan Hernandez really looks out for my best interest. He really went out of his way to work with me and I felt I got a better deal than what I was anticipating. I love my Kia Soul and Jonathan made me ve More

by CJA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Mar 13, 2014 -

Karp Kia responded

Thank you for your excellent review and for sharing your experience with us and others. We truly care about our customers and want them completely satisfied with their new vehicles. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

March 04, 2014

I needed a new car as soon as possible and Jonathan was amazing to work with. He found me the perfect car and I got it all done within 5 days of picking the car. Great people who really try and make the e More

by nagem611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hernandez
Mar 06, 2014 -

Karp Kia responded

What a great experience. Thank you for sharing your story. We try very hard to accommodate our customers whenever possible. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

February 28, 2014

Just picked up my 2014 Kia Soul today. what a wonderful experience. this is the third car I've bought in my life and let me tell you... 3 times a charm. Jeff was friendly, knowledgeable, and worked with us More

by VeronicaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wells, Jeffrey Roucco
Mar 06, 2014 -

Karp Kia responded

Thank you so much for the great review. I am so glad we are the "charm". We are here for all your automotive needs. Do not hesitate to contact us. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

February 26, 2014

My husband and I are extremely satisfied with the excellent and professional service we received at Karp Kia. From the minute we walked in we were greeted by friendly, knowledgeable consultants. Our More

by 2011sportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Johnson, Jonathan Hernandez
Feb 27, 2014 -

Karp Kia responded

Thank you so much for the excellent review of Jonathan and Todd. We truly appreciate your patronage. If any of us can be of assistance do not hesitate to contact us. Enjoy the new car. Ellen Karp Customer Relations EKarp@KarpAutomotive.com

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