Joyce Koons Honda

Darius is a fantastic salesman. He kept in touch with me over a year and made sure I got a great deal. He had the car washed and ready to go when I arrived and took care of me quickly. I highly recommend Da over a year and made sure I got a great deal. He had the car washed and ready to go when I arrived and took care of me quickly. I highly recommend Darius. More

I worked with Tim (sales manager) and Girma (sales person). Can’t say enough good things about my experience and the service both provided to make my new car purchase seamless. Tim gave me a quote in person). Can’t say enough good things about my experience and the service both provided to make my new car purchase seamless. Tim gave me a quote in writing and answers all of my follow up questions over the next 3 weeks. Girma always had a friendly smile on his face and seemed genuinely interested in my needs as a customer. My emails (and there were many) were answered in a timely manner. Both men we’re extremely patient while I waited for the funds to arrive from the sale of my house. Lastly, Girma came to the dealership on his day off to make sure he was present while my purchase was finalized. In the end, I have no complaints and couldn’t have asked for anything more. Thanks again Girma and Tim! More

Thank you for your excellent service. I appriciate the time and effort put in my new 2021 Honda Pilot Black Addition!! It looks amazing!!! Definitely comming back to buy another Pilot in the near future!! time and effort put in my new 2021 Honda Pilot Black Addition!! It looks amazing!!! Definitely comming back to buy another Pilot in the near future!!! More

Great dealership and the service department experience was outstanding. Moses and Greg went above and beyond with my car; highly recommend this dealership for all of your Honda needs was outstanding. Moses and Greg went above and beyond with my car; highly recommend this dealership for all of your Honda needs More

Very helpful, Daymon was knowledgable, patient, not overbearing, and I felt like he was honest about the product he was selling. Tim was great too, offered me a fair deal on my trade in. Great experien overbearing, and I felt like he was honest about the product he was selling. Tim was great too, offered me a fair deal on my trade in. Great experience! More

Picked up and delivered my vehicle at home on time. My service advisor was very informative as to the service he provided and also included a free state inspection coupon that covered my car inspection fo service advisor was very informative as to the service he provided and also included a free state inspection coupon that covered my car inspection for the year. Great appreciate the superb service Koons Honda. More

Great service. John had my car picked up and returned at my home on the time he said they would do it. Great experience and made the service very easy for me. my home on the time he said they would do it. Great experience and made the service very easy for me. More

I am not happy with Joyce Koons Honda. They had my car since August 14th ordered the part Aug 17. they did give me a loaner. Asst. manager Kevin called and informed me what was wrong with my car on Aug 17 since August 14th ordered the part Aug 17. they did give me a loaner. Asst. manager Kevin called and informed me what was wrong with my car on Aug 17. They ordered the part 7 days later I called them because I have not heard from my service provider, so I called and the lady informed me that my part was on back order. I said it would have been nice if my service provider would have called and let me know that. Spoke with Kevin and informed him that I was not happy. Why should I keep calling checking on my vehicle, when I am about to pay the Honda dealership $1500.00 of course he apologized, never once mentioned anything about compensation. ( Maybe I'm in the wrong) Finally got my car back on Sept 26. I spoke with Juvik Paz paid them over the phone they delivered my car. I called Juvik back after looking over the paperwork and driving my car, because I did not understand how the written my paperwork . He said He would look up my paperwork and give me a call right back. He didn't. I called him the same day after 3 left him a message, still haven't heard from him. I texted Kevin On Mon 9/28/2020 no response. I guess they figure I have my car back. I would not have taken my vehicle to them if it didn't have to go to a Honda dealership. My second bad experience with them. More

Roland was very clear in his explanation of my options and was honest with me. So we were able to get to the bottom of the issue. and was honest with me. So we were able to get to the bottom of the issue. More

Great experience my service advisor Roland Murphy is a top notch professional that always makes sure my Honda’s are well taken care of, his customer service is unmatched. top notch professional that always makes sure my Honda’s are well taken care of, his customer service is unmatched. More