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Joyce Koons Honda

Manassas, VA

4.7
2,996 Reviews
Call Dealership (855) 221-4336
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10640 Automotive Dr

Manassas, VA

20109

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2,996 Reviews of Joyce Koons Honda

June 22, 2024

Dealership and employees were really outstanding. Mark is the best and honest employee. This is the only Honda dealership that I take my car to have service More

by Blane2555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Schlenker, Mark Schlenker, Japonica Schlenker, Amy Wegner
Report | Print
Jun 25, 2024 -

Joyce Koons Honda responded

Thank you for choosing Joyce Koons Honda for your service needs! I truly appreciate your kind words about our dealership and our team member, Mark. I look forward to continuing to provide you with outstanding service in the future. See you next time! Sincerely, Tony Nguyen, Service Manager

June 19, 2024

Mark was excellent to work with and very easy to understand with car mechanicals ! Great dealership More

by Cavo11792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
Report | Print
Jun 24, 2024 -

Joyce Koons Honda responded

Thank you for your kind words and positive feedback about your experience at Joyce Koons Honda. I'm thrilled to hear that Mark provided exceptional service. I appreciate your business and look forward to assisting you in the future. Sincerely, Tony Nguyen, Service Manager

June 19, 2024

Ask for Mark. He's an absolute gem. Gives it to you straight, makes you laugh, and treats you like family. More

by Flamingjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
Report | Print
Jun 24, 2024 -

Joyce Koons Honda responded

Thank you for the fantastic review! I'm delighted to hear that Mark was able to provide you with such exceptional service. I strive to make everyone feel like part of the Joyce Koons Honda family. I look forward to welcoming you back for another great experience! Sincerely, Tony Nguyen, Service Manager

June 16, 2024

Special thanks to Mark Schlenker who helped us get our Odyssey transmission replaced. He was very professional, kind, and helpful every step of the way. Thank you, Mark! More

by julian.kamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
Report | Print
Jun 19, 2024 -

Joyce Koons Honda responded

Thank you, Julian, for your kind words! We truly appreciate you taking the time to share your positive experience with Mark at Joyce Koons Honda. We're thrilled to hear that Mark provided you with professional and helpful service during your Odyssey transmission replacement. We look forward to assisting you again in the future! Sincerely, Tony Nguyen, Service Manager

June 06, 2024

A pleasure to be there. No unexpected surprise. Great service as always. Looking to see how the new process works out. More

by jkdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
Report | Print
Jun 11, 2024 -

Joyce Koons Honda responded

Thank you, Joyce Koons Honda always aims to provide excellent service. We're glad you had a positive experience with us. We look forward to seeing you again and to demonstrating our new process to you. Thank you for your support! Sincerely, Tony Nguyen, Service Manager

June 04, 2024

Efficient, personal, friendly, very good results! Mark Schlenker went above ordinary. He had my car done, washed and parked ready to go within one day of me freaking out about getting the car inspect More

by shennessy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker, Elvis Campos
Report | Print
Jun 07, 2024 -

Joyce Koons Honda responded

Thank you for sharing your fantastic experience at Joyce Koons Honda! We're thrilled to hear that Mark went above and beyond to provide you with efficient, friendly, and personalized service. We greatly appreciate your kind words and are glad we could make the inspection process stress-free for you. We look forward to welcoming you back in the future for all your automotive needs. Thank you for choosing Joyce Koons Honda! Sincerely, Tony Nguyen, Service Manager

June 04, 2024

Mark was excellent, great experience in a service. Very much appreciated, will definitely let him attend again More

by Rodrigorivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schlenker
Report | Print
Jun 07, 2024 -

Joyce Koons Honda responded

Thank you for sharing your positive experience with Mark at Joyce Koons Honda! We are delighted to hear that you had a great service experience. We look forward to welcoming you back and having Mark assist you again in the future. Thank you for choosing Joyce Koons Honda! Sincerely, Tony Nguyen, Service Manager

May 16, 2024

Service agent was very friendly and polite , he was fast about the service which i needed . Servicing was done quickly More

by maheshghimire1989Mahesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Report | Print
May 20, 2024 -

Joyce Koons Honda responded

Thank you for choosing Joyce Koons Honda! I am thrilled to hear about your positive experience with our service agent. I strive to provide efficient and friendly service to all our customers. I look forward to serving you again in the future. Drive safely! Sincerely, Tony Nguyen, Service Manager

April 18, 2024

Service advisor Amy Wegner and team were very professional, honest and friendly. I would recommend Joyce Koon's Honda. More

by howardthaughery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Wegner
Report | Print
Apr 23, 2024 -

Joyce Koons Honda responded

Thank you for the awesome feedback! You're right, Amy is an excellent service adviser and I appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sincerely, Tony Nguyen, Service Manager

March 26, 2024

So easy to work with Alex. Great team. Thanks for the great service. Glad I bought Honda More

by Paustinthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Report | Print
Mar 29, 2024 -

Joyce Koons Honda responded

I sincerely appreciate your feedback. Each employee is a valued member of the Joyce Koons Honda team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Tony Nguyen, Service Manager

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