
Joyce Koons Honda
Manassas, VA
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3,007 Reviews of Joyce Koons Honda
Great Service I always come here to service my Honda. Each time they do an excellent job! Always honest and keep me informed each step of the way I always come here to service my Honda. Each time they do an excellent job! Always honest and keep me informed each step of the way More
Great experience! I’ve been a customer of Koons Honda of Manassas for 7 years. They always take care of me and provide the best service. I truly feel like I get special I’ve been a customer of Koons Honda of Manassas for 7 years. They always take care of me and provide the best service. I truly feel like I get special treatment. Everyone is always so friendly and helpful. Daniel, Dipak, Bob and Ahmed helped me buy out my lease. They made a complicated process quite simple and painless; they even washed my car for me. I highly recommend them, such a great team! More
Accord warranty work was performed in an efficient manner, we use Koons Honda for our warranty work and sometimes other service work, I recommend them. was performed in an efficient manner, we use Koons Honda for our warranty work and sometimes other service work, I recommend them. More
Incredible customer service with great and honest pricing When I first started looking, I requested information online from multiple Honda dealerships for buying an Odyssey. Joyce Koons Honda was very quick a When I first started looking, I requested information online from multiple Honda dealerships for buying an Odyssey. Joyce Koons Honda was very quick and responsive. The other dealerships did not come close to the help and service that I received from them. Anything I requested they quickly replied and were very transparent and honest with me. They work extremely hard to keep you informed and serve you as their customer. Other places seemed to give me the vibe that they felt my patronage was a given, whereas Joyce Koons were very nice and communicated with me often to make sure that my needs we being met. The prices they gave me for what I was looking for was straightforward and were better priced than the other dealerships. Mansour, Angie and Doug were great! I definitely recommend Joyce Koons Honda. More
Honest and no rush buying! Daniel spent over an hour with us just going over the car. I felt very excited to buy after getting his help! He’s a very friendly and honest guy. Daniel spent over an hour with us just going over the car. I felt very excited to buy after getting his help! He’s a very friendly and honest guy. More
ANOTHER SATISFIED CUSTOMER My experience with this dealership during my service appointment for State Inspection on May 9, 2018 was "second to none". Here is why. - Mr. Tyso My experience with this dealership during my service appointment for State Inspection on May 9, 2018 was "second to none". Here is why. - Mr. Tyson Farina greeted me right away, with a smile, as soon as I drove my Honda Odyssey in the service bay area. He was very professional, courteous and friendly. - Mr. Tyson Farina did a follow-up call to let me know that the service was already completed. He further explained in detail what was done and what additional service needs to be done on my vehicle. - They gave me the service for FREE. I do not have to pay anything for the service. - Kaitlyn from Customer Care Department reached out to me by email to see if I was satisfied with my appointment and what more could be done to make my experience more pleasant. Great job! More
Great Customer Services. Brought my Odyssey in for recall work on the second seat, Never had to wait long for my car to be done, very happy with the customer service! Brought my Odyssey in for recall work on the second seat, Never had to wait long for my car to be done, very happy with the customer service! More
Charged me too much for estimate I brought my civic in for a coolant and oil leak. They told me $400 plus for Radiator and $200 plus for labor. I found that auto zone has radiator f I brought my civic in for a coolant and oil leak. They told me $400 plus for Radiator and $200 plus for labor. I found that auto zone has radiator for only $122 and labor outside was $90 only. I declined the repair. They still charhed my around $64 for estimate. Very exorbitant price and a big rip off. Will not come there. More
Fantastic service! We have been bringing her vehicle in for routine service ever since we bought the car and the experience hasn’t been anything less than fantastic. Ver We have been bringing her vehicle in for routine service ever since we bought the car and the experience hasn’t been anything less than fantastic. Very helpful, very friendly, and they know their stuff. More
Easy to work with! The sales team at Joyce Koons Honda was a pleasure to work with... Tyler S. and Tim W. were on top of things all throughout the sales process... and w The sales team at Joyce Koons Honda was a pleasure to work with... Tyler S. and Tim W. were on top of things all throughout the sales process... and worked with me to find the car/color I wanted, and to expedite the delivery! I am now the proud owner of a Honda Civic Sport Touring! More