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Joyce Koons Honda

Manassas, VA

4.7
2,995 Reviews

10640 Automotive Dr

Manassas, VA

20109

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2,995 Reviews of Joyce Koons Honda

November 21, 2024

Joe Deguzman in the service department kept me updated while my Accord Touring sedan was being inspected and for the 30K mile check. A loaner car was provided for my convenience More

by Debra Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguzman
November 04, 2024

I had a fantastic experience with Joe Deguzman! He was very accommodating, and the customer service was excellent. More

by alanrey37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguzman
Nov 06, 2024 -

Joyce Koons Honda responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Joe provided you with excellent customer service here at Joyce Koons Honda. We appreciate your kind words and hope to assist you again in the future! Sincerely, Tony Nguyen, Service Manager

November 01, 2024

I had a fantastic experience with buying a car at Joyce Koons Honda! My sales consultant Arun made the process of buying a car seamless. He is patient, kind and very knowledgeable! He has since texted me More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arun Kapoor
Nov 04, 2024 -

Joyce Koons Honda responded

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Joyce Koons Honda. It’s wonderful to know that Arun provided you with seamless service and that his follow-up made a positive impact. We appreciate your support and look forward to assisting you again in the future! Enjoy your new car! Sincerely, Shawn McGregor, General Manager

November 01, 2024

We’ve purchased two cars from Koons, and both times were the easiest of any of our other previous purchases, both here in Virginia and previously in California. More

by Mandjmirko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mercado
Nov 04, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful review! We’re thrilled to hear that your experiences at Joyce Koons Honda have been the easiest compared to your past purchases. We appreciate your continued trust in us and look forward to assisting you again for your future vehicle needs. Enjoy your new cars! Sincerely, Shawn McGregor, General Manager

October 26, 2024

You have a teenage son/daughter? Send the car with them to this deelership. Teenagers will have first-hand experience witnessing professionalism, customer service, and excellent tre More

by IBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mercado, Peter Brown
Oct 29, 2024 -

Joyce Koons Honda responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experiences with Joyce Koons Honda and our team, especially Peter and Amy. It’s fantastic that your son had such a great visit and that he’ll be back for additional services. I take pride in our professionalism and customer service, and it's rewarding to know that it resonates with you. I look forward to seeing both you and your son again next weekend! Thank you for choosing Joyce Koons Honda! Sincerely, Tony Nguyen, Service Manager

October 07, 2024

Delanta and Christian and their group at the Service Department are great-thanks guys!! You have helped fix my GMC truck fast and friendly. More

by kobrafang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delanta and Christian
Oct 09, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful review! We're thrilled to hear that Delanta, Christian, and the rest of our Service Department team at Joyce Koons Honda provided fast and friendly service for your GMC truck. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future! Sincerely, Tony Nguyen, Service Manager

October 03, 2024

Karen is the best- communicated great and always makes sure I’m in and out on time More

by mike.marney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Huntington
Oct 04, 2024 -

Joyce Koons Honda responded

Thank you, Mike, for your fantastic review! We're thrilled to hear about your positive experience at Joyce Koons Honda. It's great to know that communication was seamless and that you were able to get in and out on time. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Tony Nguyen, Service Manager

September 21, 2024

So never had a problem. All the employees are knowledgeable and polite. They let you know exactly what you need. More

by rosita2xfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Sep 24, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had such a positive experience with our knowledgeable and polite team at Joyce Koons Honda. I'm dedicated to providing excellent service and clear communication. I look forward to seeing you again! Sincerely, Tony Nguyen, Service Manager

September 18, 2024

Amy was very kind and attentive to me She gave me very good attention Thank you for your attention to me Amy More

by eugeniacmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Wegner
Sep 20, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful review! I truly appreciate your kind words about the attentive service you received at Joyce Koons Honda. I'm glad to hear that Amy made your experience enjoyable. I look forward to seeing you again soon! Sincerely, Tony Nguyen, Service Manager

September 16, 2024

Amy was terrific and responsive and kept me informed of all the service options. Terrific. More

by Dbair04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Wegner
Sep 18, 2024 -

Joyce Koons Honda responded

Thank you for your wonderful feedback! We appreciate your kind words about your experience at Joyce Koons Honda. It's great to hear that our team member provided you with excellent service and kept you informed. We look forward to seeing you again for your next visit! Sincerely, Tony Nguyen, Service Manager

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