Joyce Honda - Service Center

The job was done on time and had no problems. Will come back for my next service. Will come back for my next service. More

Honda Hackettstown dealer offers free car wash after oil change, not available at Joyce Honda change, not available at Joyce Honda More

Professional, excellent customer service performed in a timely manner Loved being able to get my Crv done on a Sunday timely manner Loved being able to get my Crv done on a Sunday More

The service was good for my oil change and wheel rotation. The associate was very accommodating rotation. The associate was very accommodating More

The service and hospitality was great. Only concern was during the time that I call for my appointment. The young kid making my appointment it took him to long to take my apointment reques Only concern was during the time that I call for my appointment. The young kid making my appointment it took him to long to take my apointment request. More

Friendly and knowledgeable staff. The best Honda dealership in New Jersey.I strongly recommend this dealership. My son also goes there for his Jonda CRV service. The best Honda dealership in New Jersey.I strongly recommend this dealership. My son also goes there for his Jonda CRV service. More

This dealership helped me get my oil change and transmission oil change. They also found other issues after which they clearly outlined and communicated the priority of getting the maintenance done transmission oil change. They also found other issues after which they clearly outlined and communicated the priority of getting the maintenance done. More

Efficient, clean, and happy with my interactions. Only disappointment was that I had a Groupon for an oil change and it was not allowed since I do not drive a Honda Only disappointment was that I had a Groupon for an oil change and it was not allowed since I do not drive a Honda More

Buying my car there I got a good deal; however, service department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had department is a scam. They lied on the “complimentary” inspection multiple times. When different “complimentary” inspections from different dates had numbers that didn’t line up, they stated it was a “mistake” (after I had to point it out of course). I, unfortunately, was stupid enough to believe them. Went to a different dealership not long after for something else and they also offered a complimentary inspection, their numbers were different. Said I didn’t need work done that Joyce Honda told me I needed. It’s one thing to try to encourage getting extra work done because I get it, car servicing is where dealerships make the money, it’s another thing to lie about the actual state of my vehicle. Honestly thought about suing because I think I would win, but the couple hundred I lost isn’t worth it to me. I already spent hours waiting on them while getting my car “serviced” and spent a significant amount of time going back and forth with employees and management when I still thought their scam was a “mistake”. I think I am going to buy a Toyota for my next car because Honda usually has poor service, but this thievery took it to a whole different level. More

Always pleased with the service. Advisor was very thorough on his explanation of findings and on follow ups that are needed. Advisor was very thorough on his explanation of findings and on follow ups that are needed. More