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Joyce Honda - Service Center

Denville, NJ

4.7
2,296 Reviews

2,296 Reviews of Joyce Honda - Service Center

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December 19, 2023

Outstanding customer support. Lloyd’s friendly and professional manner is very much appreciated. Excellent experience. More

by NEED2GOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Joyce Honda responded

We appreciate your business and for opportunity to assist you with you automotive needs.

December 18, 2023

Was easy to drop off my vehicle, Ernest was very pleasant to deal with and had a timely recall repair More

by GMF724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Joyce Honda responded

Dear valued customer, our primary goal is the ease of accessing the Service Department for all of your needs. We are pleased to know your service experience was pleasant and we are grateful for the opportunity to serve you!

December 15, 2023

I went to Joyce Honda for a recalled on my truck. I met Kelly at the service dept. and she treated me very kindly. I noticed that she was knowledgeable about the problem of my truck. I also share s More

by jrockruiz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

Kelly is a wonderful asset to the team at Joyce Honda. We are grateful for the business and the kind words. You are more than welcome to request Kelly for all of your Automotive needs. Happy Holidays!

December 15, 2023

They are transparent and honest with meeting my needs and not pushy. I liked how I could schedule my service appointment online. More

by mweiss227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

We are glad to hear that your service experience was a positive one. Thank you for choosing Joyce Honda for your Automotive needs.

December 15, 2023

We are doing our cars service there and got good experience and she is very quick to finish it. More

by BHAVNA.PATEL333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Joyce Honda responded

Service at the speed of Life is the goal. Thank You for the feedback and your business. We gratefully appreciate it.

December 13, 2023

Disappointed that my battery, under warranty at Joyce, was cleared, , and was told I needed new starter even though the car would start. I refused the work, took to my local mechanic, who said battery wa More

by BLAIR.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Joyce Honda responded

Hi Blair, we would like to understand how your visit came to be. We have tried to reach you to resolve the concerns with your Mazda. Wishing you all the best during the Holidays!

December 13, 2023

Confident in all requested services will be done professionally and car is always in good running condition More

by jfol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Photo not showing
Dec 13, 2023 -

Joyce Honda responded

Thank You very much for the kind words, and we are grateful to assist you with your automotive needs.

December 12, 2023

I normally don’t have a problem with this service dealership. Last time I did however. The person who was the service help didn’t tell me anything that was good or wrong with the car. Just came in af More

by Marre441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize the man in the pictures that helped me so to speak
Dec 16, 2023 -

Joyce Honda responded

Valued customer, we want to first thank you for your business and the feedback on our performance. Our sincere apologies for the lack of communication at the end of your service visit. Our primary goal is to provide the best service experience here at Joyce Honda. I have messaged you privately with all contact information to resolve all concerns you may have. Thank you for the opportunity to assist you with your automotive needs.

December 12, 2023

Kelly Fields is an asset to the company. She always explains everything thoroughly. She is calm, patient and knowledgeable and answers all of my questions. More

by RYTYMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Joyce Honda responded

Thank you so much for the feedback. Your business and satisfaction are important to us. Thank You!

December 11, 2023

Joyce Honda is great and dealing with Joey was a pleasure ! I like how how they do things here compared to Madison Honda More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Dec 11, 2023 -

Joyce Honda responded

We appreciate the positive feedback and your business. Thank You!

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