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Joyce Honda - Service Center

Denville, NJ

4.6
2,393 Reviews

2,393 Reviews of Joyce Honda - Service Center

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January 27, 2021

Edgar was excellent in explaining what condition my Ridgeline was in. Also in detailing what my truck needed in the future. Will see Edgar again when I need 30,000 mile service. A+ service More

by Oscar P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
January 27, 2021

Always great at Joyce Honda. Great customer service. Lloyd is a great man, very friendly, knows his jobs very well , and gives great customer service quality . She deserves a Raise !!! More

by JULIOQ81
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Dwight was very friendly and helpful. He did a great job with the van and answered any questions I asked. The van was ready when he said it would be too. More

by alissa.walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight Phillips
January 26, 2021

Service department does a great job always very helpful and very nice and explain everything and your choices would recommend them very highly that’s all More

by tonyiorio7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

As a woman, I have never liked going in and having my car serviced. Somehow felt it was a man's world, I had no knowledge of the mechanics of a car, and was probably asking inane questions. I am very comfo More

by folkpainter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernstein
January 26, 2021

Excellent Customer service, prompt and accommodating. It’s the reason I go to Joyce Honda over and over again. I appreciate the flexible service hours too. More

by CKOSTBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

It was easy to make an appointment to get my vehicle serviced. The service representative was very efficient and helpful. I have always had a good experience at Joyce Honda when getting my vehicle ser More

by SBLAURIE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tevald
January 25, 2021

Great customer service. The mechanics/Service Reps listen to your car needs. At the end of service they also provide a full evaluation. This is great to keep your car in the best condition possible. More

by CASTRIJA29
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Zacatenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2021

I brought my car and due to the current health situation, I decided to sit outside. It was cold, but the sun was out. At least six employees came outside to check on me and to see if I was OK. One employe More

by MAB07834
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not know employees’ names and did not want to name the wrong person.
January 22, 2021

I appreciated the way Edgar Gonzalez clearly described my vehicle needs. The needed work was completed quickly. This was my most pleasant visit to your service center. More

by GODOG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
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