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Joyce Honda - Service Center

Denville, NJ

4.6
2,502 Reviews

2,502 Reviews of Joyce Honda - Service Center

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June 06, 2021

Kelvin was very friendly and knowledgeable. He did not try to sell me something I did not need. I bought my car at Joyce and would not go anywhere else More

by csilv5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
June 05, 2021

Excellent service as always. Charles did a terrific job in keeping me updated on everything needed for my car and status. All in all a great job - thanks! More

by rph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

As usual, service was excellent. Lloyd was great. I buy at Joyce Honda time and again because of the cars but also because of the service. More

by JSPeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

Phone system lousy. Unable to reach the service dept multiple times over 2 weeks. Time to check out when picking up my car was too long More

by J.KDENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

I always am treated graciously. Every request that I make is responded to and in a timely manner. I love my Honda Accord and my dealership! I will continue to buy and service my cars at Joyce Honda! More

by LBIJOYCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips, Kathy Bernstein
June 04, 2021

My experience with my service advisor Dwight and the entire Joyce Honda team was above and beyond from beginning to end which is VERY RARE these days. I appreciated the quick turnaround, efficient c More

by manica.ventura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
June 04, 2021

Still waiting for a call back. I am going to write a letter to corporate- my vechile was also damaged by the technicians when trying to repair my vehicle- so angry More

by SPBS1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Bernstein
June 03, 2021

Since I walked and explained the problem of my car, Ernest explained everything with kindness and attentiveness. I even forgot to take out my daughter’s wallet in the compartment and he did help out an More

by marifelsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

I took my car in for routine service. My advisor Kathy was very friendly and informative about the work needed and what was performed. While I waited, I had the opportunity to speak with Melissa and explo More

by gabeandino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Bernstein, Melissa Rodriguez
June 02, 2021

Full service (Trans fluid, brake fluid, rear differential, oil change, and cabin filter) on 2012 Ridgeline with 82K + miles on it. It was an expensive service, but everything was done quickly t More

by PETE.GIORDANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Scioscia
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