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Joyce Honda

Denville, NJ

4.7
4,260 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,260 reviews

December 29, 2023

Excellent skills to communicate and explain everything around the cars very good explaining financial information great sales person! More

by Castano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johana Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Really friendly and quickly work very helpful team they did great job thank you so much she is the best More

by juhijutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Joyce Honda responded

We aim to provide top shelf service to our customers. Thank you for your business!

December 28, 2023

This is my 3rd car purchase from Joyce Honda, and it was by far the most relaxed and enjoyable experience I've had to date. Catherine, Gina and Steve were phenomenal, as I felt no pressure at any point. Cat More

by jon967
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Owusu, Catherine Carr
December 26, 2023

We bought a used 2011 Honda CRV. In the few weeks we have owned the car, it has needed a new AC compressor, new alternator, and new front brake lines and calipers. None of these issu More

by rdsmith3
Purchase Time
Recommend Dealer
No
Employees Worked With
Rolando Meneses
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Joyce Honda responded

We are sorry you are having problems with the 2011 CRV with 118,000 miles that you purchased from us. We are quite thorough when it comes to reconditioning our used cars. In addition to the standard fluids and filters that we normally exchange, the following work was also done to your CRV prior to your purchase: Honda Recalls, Replace the coolant bypass pipe, cosmetic upgrades, Front brake pads and rotors, Rear Brake pads and rotors, Replaced miscellaneous exhaust components. Please, in the future, if you purchase another vehicle from us, we would like to know if you discover problems with the vehicle after taking delivery. That vehicle was delivered with a 6/6 powertrain warranty. The repairs you mention are somewhat unassociated with each other and more than likely are not powertrain oriented. However, we would have found a way to help with the corrections if we did the work.

December 26, 2023

Good service, didn’t try to oversell, I would go back again in the near future More

by franktafaro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Joyce Honda responded

Thank you for your business and positive feedback. We greatly appreciate it!

December 26, 2023

Joyce Honda’s Service Department always provides you with professional service in a friendly way! Always a pleasure doing business with them. More

by DJCHICETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Service Department)
Dec 26, 2023 -

Joyce Honda responded

Thank you for the positive feedback and we appreciate your business.

December 26, 2023

The service we received from when I dropped my car off to pick up was great. Ernest is always very helpful and informative when we bring our car in for service. I appreciated the loaner car too. More

by ebmaxx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

I will definitely be back to Joyce Honda Great services I would recommend 100% Thank you very much! More

by alexis162011
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Joey was great i will definitely be back to Joyce Honda he even picked me up and dropped me off More

by jerseygirl7198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
December 21, 2023

I had to return after a routine oil change for a minor issue. My service advisor got me in right away and took care of the issue quickly. He kept me updated as to when the car would be ready. More

by JAMS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ruggerio
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