Joseph Volkswagen of Cincinnati - Service Center

The process went swimmingly well. It went well. No issues and was on time. Two thumbs up. It went well. No issues and was on time. Two thumbs up. More

I spoke with the front desk man (John) and a mechanic. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. More

Reggie was really outstanding. He was helpful, responsive, communicative, and fair. We will be back. He was helpful, responsive, communicative, and fair. We will be back. More

Dealership was awesome to work with. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. More

Easy to schedule. After hours drop off and late pick up is helpful to busy schedules. After hours drop off and late pick up is helpful to busy schedules. More

Reggie totally restored my faith in Joseph Volkswagen customer service!! He made it a great experience! customer service!! He made it a great experience! More

Easy check-in, timely and quality service. All employees in the service department were customer oriented and friendly. All employees in the service department were customer oriented and friendly. More

Took pretty long to get out of here but service was good. I have to return to have brakes looked at bc they're been awful since i bought the car I have to return to have brakes looked at bc they're been awful since i bought the car More

Received our car, diagnosed it in a couple hours, fixed the repair plus added an oil change, Our car was available two days later at the quoted time! Win win!!! the repair plus added an oil change, Our car was available two days later at the quoted time! Win win!!! More

Great experience and very satisfied. I would recommend Joseph VW for all your service needs I would recommend Joseph VW for all your service needs More