Back

Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.3
287 Reviews

287 Reviews of Joseph Volkswagen of Cincinnati - Service Center

Sort by
October 23, 2023

Service was good I'm fast hard to pay the bills up front should have trust on customers to pay bills More

by STEVENVANSCOY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

They were able to address most of my concerns and were very helpful with navigating what I was able to have covered under warranty More

by mdynarski87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
October 19, 2023

I’ve brought my car here for various service and maintenance needs. Each time I’ve had a great experience. Reggie was my main contact for the most recent repairs and he was very professional, respon More

by J Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
October 15, 2023

Throw is the premier VW dealership in Cincinnati! Been at this location for decades and there is a history from past employees to the current staff. Professional and timely always helpful and deliv More

by COACHJDRISCOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Service was fine. Employees were friendly. Did you check my brake pads? I am never sure More

by ROBERT.MANSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 14, 2023

Extremely expensive without really explaing ahead of time, Got it in and then discovered items which they charged exorbitant amount for. More

by JPKENNEY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

I have came to this location for service on my Jettas for 35 years. I believe I have been treated fairly. More

by CASTEIN5472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Service was excellent. I couldn't believe how quickly I was in and out. Thanks to a wonderful service team. More

by ALTSTALLWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Fast service, corrected problem. Service department personnel was courteous and professional thank you very much More

by TMGAGE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Dorger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

slightly frustrated that the computer scans are not successfully identifying the specific problems and the need for "more time". More

by KCJACKSON9672
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
...
17
...