Joseph Volkswagen of Cincinnati - Service Center

Outstanding on timing and competence. And trustworthy. Pricing fair and reasonable. Thx! This is why I do ALL of my service on ALL of the cars ya Joseph’s dealerships. And trustworthy. Pricing fair and reasonable. Thx! This is why I do ALL of my service on ALL of the cars ya Joseph’s dealerships. More

Not pleased with the communication about the service performed or what the car might need soon. My car was dirty inside when I picked it up. Not everything was fixed. performed or what the car might need soon. My car was dirty inside when I picked it up. Not everything was fixed. More

This dealership Really Cares about their customers and is all about Exceptional customer service Always all about Exceptional customer service Always More

Staff is incredible and they always get my car serviced under the time they tell me. under the time they tell me. More

The service department staff treat me and my vehicles in a friendly and professional manner. Greg and his staff do fine work. a friendly and professional manner. Greg and his staff do fine work. More

Very helpful service technicians, thorough job, and good value. Also easy to schedule service. Will definitely keep returning for all maintenance. value. Also easy to schedule service. Will definitely keep returning for all maintenance. More

Always pretty neat & clean, I feel like they care, I don't feel like they are trying to get over on me. They seem to remember my face and are always friendly with me even during my frustrated moments. don't feel like they are trying to get over on me. They seem to remember my face and are always friendly with me even during my frustrated moments. I appreciate having them around. More

Easy to schedule, friendly and helpful service technicians and good value. Will return for all maintenance. technicians and good value. Will return for all maintenance. More

My husband thought my rotors were warped. The dealership was more than happy to take my money. Alarmed at the $1500 fee to do the rotors and pads I got a much lower quote from a small indepen The dealership was more than happy to take my money. Alarmed at the $1500 fee to do the rotors and pads I got a much lower quote from a small independent shop. When they looked at my brakes and tested them they recommended I wait another 10,000 miles prior to changing them. Said that changing them would be extremely dishonest. Additionally when I bought my car I purchased a bumper to bumper extended warranty. Evidently it's only good for such a short amount of time before you'd even need to use it. Wasted $5k. More

Got what needed to be done at a reasonable price. VW needs to establish tire opressure. I noticed my tires were at PSI whicjh is too low for 35 series tires. VW recommends 2.5 bar ro 3.0 (~ 43 PSI VW needs to establish tire opressure. I noticed my tires were at PSI whicjh is too low for 35 series tires. VW recommends 2.5 bar ro 3.0 (~ 43 PSI) bar and I use 42 PSI cold. More