Back

Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.3
299 Reviews

299 Reviews of Joseph Volkswagen of Cincinnati - Service Center

Sort by
February 07, 2024

Great service. I have always had good experience here. There is another VW dealership closer to me but they were not nearly as pleasant to work with as the employee More

by PATTYANDCHUCKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Easy to schedule appointment, quick and very professional. I'll recommend it to every vw owner More

by Yanhadi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Fast and efficient. Great service and exceeded all of my expectations. Would definitely visit again. More

by JOHNRWOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Trouble starting car on Saturday morning. Greg was able to get me in on “walk-in” basis and diagnosed the problem and had it fixed in less than an hour. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Joseph Volkswagen service capability is very low. They didn't include a recall for the moon roof which was covered as part of the service. More

by AMUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Satisfied with service. Could have been better feedback of the amount of time it tokk More

by becker_william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Reggie Foote, Service Advisor was very good to work with. The extended warranty repair was completed in a couple of hours. More

by JHMIII57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Foote
January 27, 2024

Was a great experience they had our order on time when they said that it would be in More

by PAMARNOLD1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Good customer service. Fixed my emergency issue in one day and I have had no issues since More

by LYMELYGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

While the waiting area isn’t large, it’s adequate. The staff is attentive and I haven’t had any issues with them. More

by TRAKKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
13
...