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Joseph Volkswagen of Cincinnati - Service Center

Cincinnati, OH

4.3
287 Reviews

287 Reviews of Joseph Volkswagen of Cincinnati - Service Center

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February 22, 2024

They were able to get me in for an oil change without an appointment. Staff was friendly and professional. More

by RHONDASTUARTESQ
Recommend Dealer
Yes
Employees Worked With
Don't know who I dealt with in service department
February 17, 2024

Who wants to be told the fix is a 4-digit number. ..Even so, Reggie at Joseph VW is very helpful, kind, and thorough. Thanks again. I hope I don't see you soon though... ;-} More

by bkhunter
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
February 16, 2024

great! brought my car because of a part that was recalled, and they got it done! was also able to chill at the starbucks right across the street! More

by GARDENOFZEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
February 15, 2024

Recent major service - Misdiagnosed follow-on issue potentially caused during service. Other issues not noted or suggested after service. Unable to secure required but available parts. More

by rindels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bramble
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Dealership had available appointments within 7 days. Service options were clearly explained and service was completed close to the timeframe estimated. More

by RPSTELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Every visit is great! My Family has been doing business with Volkswagon since 1966. It has had several owners over the years but it has always been a great experience. More

by KELLSTERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Employees
February 08, 2024

This dealership is very friendly and is great to work with. The mechanic do a great job! More

by JENNIFER.SCHUERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schuermann
February 08, 2024

I have always used the service department for my regular maintenance and they do a great job. More

by rgrumbley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Great service. I have always had good experience here. There is another VW dealership closer to me but they were not nearly as pleasant to work with as the employee More

by PATTYANDCHUCKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Easy to schedule appointment, quick and very professional. I'll recommend it to every vw owner More

by Yanhadi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
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