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Joseph Volkswagen of Cincinnati
Cincinnati, OH
556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 556 reviews
September 15, 2024
Easy to schedule service (oil change) andcar was washed upon my return all in about an hour! upon my return all in about an hour! More
by IJGRASS
Verified CustomerEmployees Worked With
September 12, 2024
Martin and the team were great and very helpful. Second car I've bought there Second car I've bought there More
by baker10
September 06, 2024
Great and helpful. Service advisors are the best. Helps to keep my Beetle running stress free. Service advisors are the best. Helps to keep my Beetle running stress free. More
by COLEMAN_CAROLANN
September 05, 2024
Thanks for all the help at VW. I highly recommend Vw Cincinnati location. Thanks again I highly recommend Vw Cincinnati location. Thanks again More
by CARLOSSMITH958
Employees Worked With
September 05, 2024
The only reason it was given 1 star is because zero stars wasn't an option. If you have an option find another dealership to get your vehicle serviced at. Went in on a Saturday for a 70K service and was wasn't an option. If you have an option find another dealership to get your vehicle serviced at. Went in on a Saturday for a 70K service and was told that I would need to make an appointment later that week for further troubleshooting. The vehicle was dropped of and later that day I was told that it would need a software update which I would be charged $188.65 for. Mind you this update was not an optional update or additional features. It caused a check engine light to come on. Apple, Android, Tesla, and Im sure any number of other companies ranging from computers to automobiles provide software updates to fix known issues free of cost. More
by sam.mcclarren
Employees Worked With
John Hart and the fellow with the short hair, glasses and big head.
September 04, 2024
Ryan Marcus was very easy and straightforward to work with in buying my dream car! This dealership is by far the best Volkswagon dealer in the tristate! with in buying my dream car! This dealership is by far the best Volkswagon dealer in the tristate! More
by sarah.donohue.norris
Employees Worked With
Ryan Marcus
August 24, 2024
Stress-free! ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick up the Tiquan next day, I decided to check out trading in my low mileage Tiquan for a new Taos. 70 minutes later drove off in my new Taos!! More
by msbooking2010
Employees Worked With
August 23, 2024
The buying process at Joseph is a wonderful experience. The sales staff is knowledgeable and friendly. The sales staff is knowledgeable and friendly. More
by rainesw1
Employees Worked With
