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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,520 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,520 reviews

July 23, 2022

excellent service and attention. They made us feel like special customers. I tell my friends that I have a special place for them to buy a good car. Thank you More

by crismireya0318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

Jul 25, 2022 -

crismireya0318 responded

Excellent

Jul 26, 2022 -

Joseph Toyota of Cincinnati responded

Many thanks!

July 22, 2022

Great people I have bought 2 cars without issues. James is service and Alan in sales are the best. More

by MJHIND3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

We are so grateful for your repeat business! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with James and Alan. Safe travels until we see you again!

July 22, 2022

Nice, very friendly sale person, Great service, will recommend others to shop Joseph Toyota. This is our 5th vehicle from Joseph. More

by tje5122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for being a loyal customer of Joseph Toyota of Cincinnati! We are grateful for your business and hope you love your new ride!

July 22, 2022

I received email to confirm appointment. Guy said I didn’t have appointment but would fit me in. Said couldn’t hear the noise my doors making. It’s still making it. There was a nil in my tir More

by birettarmb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember any names
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

I apologize for the mixup regarding your scheduled appointment and for the issues you have encountered with your vehicle. We strive to deliver straightforward and communicative service, and it is concerning that we have left the wrong impression. Please stop by our service department on Monday, July 25th and ask for Bob Wanamaker. He will listen to the noise you're hearing and clarify the information about tire repair and coverage. Best, Sandra Pomeraning - Customer Relations Manager

July 20, 2022

Quick and easy. Taken right away. Polite and courteous service managers. Nice customer lounge area. More

by BGEHRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

July 20, 2022

As always, you guys do a great job. No complaints since 2005 when I purchased the vehicle there. More

by DHUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name. Very nice, tall, black man.
Jul 20, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. See you next time!

July 19, 2022

Overall great experience. In addition to the 90k mile service they looked at a suspension issue. Rather than just throwing parts at it they talked me through what they found More

by GBBECK52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you! Thank you for trusting Joseph Toyota of Cincinnati with your business and your vehicle. Drive safely until we see you again!

July 19, 2022

Easy folks to work with, professional and friendly. They take great care of my Prius, and I'm highly satisfied with both the sales and the service teams! More

by NATEDANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason smith
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

July 19, 2022

Great service! Kind workers! Would have liked a car wash but it must have been broken that day! More

by xavier6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t think I worked with a Laura
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

Thanks for your review of Joseph Toyota of Cincinnati! We're thrilled our team welcomed you with fantastic, friendly service and we appreciate your feedback about the car wash. We hope to see you again down the road!

July 19, 2022

Stop asking for feedback from something as simple as an oil change. It’s quite annoying. More

by AARON.RUTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dunno. It was an oil change
Jul 19, 2022 -

Joseph Toyota of Cincinnati responded

Aaron, Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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