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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,525 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

July 24, 2022

Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stackhouse
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Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

July 24, 2022

this service experience went well and was completed within minutes of when promised upon arrival . thanks More

by BERNING.STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2022

They take very good care of my automobile. Very professional and timely with all they say and do More

by LEMINGCRAIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for choosing Joseph Toyota of Cincinnati and we will see you next time!

July 23, 2022

This is THE BEST dealership in Ohio! They are a no pressure sales team, friendly, helpful and sincere. More

by aobryan0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson
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Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 23, 2022

Great service , good people , very friendly , and they give you a great understanding about your vehicle. More

by HCOLBERT4666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
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Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2022

excellent service and attention. They made us feel like special customers. I tell my friends that I have a special place for them to buy a good car. Thank you More

by crismireya0318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Joseph Toyota of Cincinnati responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

Jul 25, 2022 -

crismireya0318 responded

Excellent

Jul 26, 2022 -

Joseph Toyota of Cincinnati responded

Many thanks!

July 22, 2022

I received email to confirm appointment. Guy said I didn’t have appointment but would fit me in. Said couldn’t hear the noise my doors making. It’s still making it. There was a nil in my tir More

by birettarmb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember any names
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Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

I apologize for the mixup regarding your scheduled appointment and for the issues you have encountered with your vehicle. We strive to deliver straightforward and communicative service, and it is concerning that we have left the wrong impression. Please stop by our service department on Monday, July 25th and ask for Bob Wanamaker. He will listen to the noise you're hearing and clarify the information about tire repair and coverage. Best, Sandra Pomeraning - Customer Relations Manager

July 22, 2022

Nice, very friendly sale person, Great service, will recommend others to shop Joseph Toyota. This is our 5th vehicle from Joseph. More

by tje5122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for being a loyal customer of Joseph Toyota of Cincinnati! We are grateful for your business and hope you love your new ride!

July 22, 2022

Great people I have bought 2 cars without issues. James is service and Alan in sales are the best. More

by MJHIND3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2022 -

Joseph Toyota of Cincinnati responded

We are so grateful for your repeat business! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with James and Alan. Safe travels until we see you again!

July 20, 2022

As always, you guys do a great job. No complaints since 2005 when I purchased the vehicle there. More

by DHUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name. Very nice, tall, black man.
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Jul 20, 2022 -

Joseph Toyota of Cincinnati responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your feedback. See you next time!

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