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Joseph Toyota of Cincinnati
Cincinnati, OH
1,506 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,506 reviews
July 13, 2021
Happy with the work done on the car to fix the issues. Disappointed in the fact that, after 3 weeks, the car was picked up with low tire pressure, no windshield washer fluid, and items not returned to Disappointed in the fact that, after 3 weeks, the car was picked up with low tire pressure, no windshield washer fluid, and items not returned to the place they were in when the car was dropped off. More
by CBAUSANO
Verified CustomerEmployees Worked With
Nancy
July 12, 2021
Cheryl Nix was friendly, knowledgeable and delivered. I was having a hard time finding a new Sienna minivan in the Cincinnati area. We stopped by on a Monday and they did not have any available. She was was having a hard time finding a new Sienna minivan in the Cincinnati area. We stopped by on a Monday and they did not have any available. She was able to get exactly what we wanted. We had our new van that same week. Thanks! More
by kbeard80
Employees Worked With
July 11, 2021
Everyone was Very pleasant, and explained what was done to my Tacoma. I am very happy with this whole experience and will be back for my 10000 mile check. to my Tacoma. I am very happy with this whole experience and will be back for my 10000 mile check. More
by J_KIDD3056
Employees Worked With
July 11, 2021
Had a easy in and out experience. Employees were great and explained everything that was being done. Made sure I was taken care of while my car was being worked on. Thanks for the the great service! and explained everything that was being done. Made sure I was taken care of while my car was being worked on. Thanks for the the great service! More
by MCATEE8
July 10, 2021
from making the appointment for service, arriving a the dealership, waiting for service to be performed, through the cashier experience, I would give you a 100% thumbs up. always appreciate the cookies fr dealership, waiting for service to be performed, through the cashier experience, I would give you a 100% thumbs up. always appreciate the cookies from the cashier when i pay for the service. More
by NWMYERS
July 10, 2021
As is always the case, the team at Joseph Toyota did a terrific job. Monica, the service advisor was knowledgeable, efficient, and polite. I love 5 minutes from another Toyota dealer and could go there fo terrific job. Monica, the service advisor was knowledgeable, efficient, and polite. I love 5 minutes from another Toyota dealer and could go there for service but I choose to drive 30 minutes to go to Joseph’s Toyota. More
by MAIL4PHILMORGAN
Employees Worked With
Monica
July 10, 2021
Just a great experience So glad I came to this Just a great experience So glad I came to this dealership Everyone is just great and kind nothing like the place I purchased the vehicle Just a great experience So glad I came to this dealership Everyone is just great and kind nothing like the place I purchased the vehicle More
by FOSTK17
July 10, 2021
One of the best customer service. I will definitely recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha More
by DHANTAMANG1992
Employees Worked With
Other Employees :
Steve Stackhouse, Jeff Jaeger
July 10, 2021
Most things were great. The only negative is that the first service writer did not follow through in looking for a replacement hubcap. This is not a major problem. first service writer did not follow through in looking for a replacement hubcap. This is not a major problem. More
by JLOOM_45210
Employees Worked With
July 09, 2021
Great work! It was easy to get in and out. Comfortable waiting area, and scheduling was easy. The work was done quicker than I expected. The employees were all quite nice and very attentive. waiting area, and scheduling was easy. The work was done quicker than I expected. The employees were all quite nice and very attentive. More
by Christine S.
Employees Worked With
