Joseph Toyota of Cincinnati

There was some confusion with the after hours call and someone was test driving the truck I thought I was getting when I got there. The staff at Joseph were amazing though and it all worked out in the end someone was test driving the truck I thought I was getting when I got there. The staff at Joseph were amazing though and it all worked out in the end. More

I brought my car in for extended warranty work. My window wouldn't roll up. The car was fixed in a timely manner, although I had to wait an extra day for the warranty people to ok the job. I wish th window wouldn't roll up. The car was fixed in a timely manner, although I had to wait an extra day for the warranty people to ok the job. I wish the job could have been called in immediately so I wasn't without my car an extra day. More

After 3 months of waiting -the parts came in the window expert showed up and my RAV4 no longer leaks going through Mike’s Carwash expert showed up and my RAV4 no longer leaks going through Mike’s Carwash More

Service was rendered in a timely manner. Waiting area is comfortable. Staff was very friendly and accommodating. I felt very welcome here and this was my first time at this dealership comfortable. Staff was very friendly and accommodating. I felt very welcome here and this was my first time at this dealership More

Salesman Chris Ward has always been great. Went out of his way to find a vehicle for my wife and I. Thanks for all the help. his way to find a vehicle for my wife and I. Thanks for all the help. More

Everything and everyone was excellent. I received a call that my car was in need of a service recall. Did my maintenance while there and was out. Thanks for an easy breezy service experience. that my car was in need of a service recall. Did my maintenance while there and was out. Thanks for an easy breezy service experience. More

Easy online scheduling. Great personalized service. Kept me up to date. Shuttle service was very helpful. Jason was great to work with and kept me up to date. me up to date. Shuttle service was very helpful. Jason was great to work with and kept me up to date. More

Joseph Toyota provided awesome customer service. Communication was very clear and concise about the needs of my 2017 Highlander. Thank you and I appreciate the service I received at Joseph Toyota. Communication was very clear and concise about the needs of my 2017 Highlander. Thank you and I appreciate the service I received at Joseph Toyota. More

took 2 hours to get a scheduled oil change. Not impressed.I usually get excellent service, but not this time. If it wasn't for my service agreement,I would not come back.service writer stated they impressed.I usually get excellent service, but not this time. If it wasn't for my service agreement,I would not come back.service writer stated they had to get an oil filter for my vehicle,( a honda at a toyota dealership),I get that ,but it is a 3 minute drive to the honda dealer. More

The service was prompt, explained sufficiently, and everyone I dealt with was polite and friendly. The lounge was equipped with wifi and beverages for me to work while I waited. everyone I dealt with was polite and friendly. The lounge was equipped with wifi and beverages for me to work while I waited. More