Joseph Toyota of Cincinnati
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Trevor and the gang at Joseph Toyota did a great job 12 13 14 15 13 14 15 More
I was looking for a used car. I'm not a difficulty or demanding person. Joseph Toyota had the exact car I was hoping to purchase, other than the color which was not really a game I'm not a difficulty or demanding person. Joseph Toyota had the exact car I was hoping to purchase, other than the color which was not really a game changer. We negotiated a little better price and we had a sale. Joseph Toyota, the salesman, and financial manager were very professional, nice and accommodating. I was very pleased with the whole transaction/experience of buying this vehicle. More
They always do quality work. The service counter people are pleasant as well. We’ve had service done at a couple other dealerships and prefer this one for service hands down. The service counter people are pleasant as well. We’ve had service done at a couple other dealerships and prefer this one for service hands down. More
Dupree Ratchford is helpful, fast, ethical, friendly, respectful and great to deal with. 1st Class! respectful and great to deal with. 1st Class! More
Very willing to work with customers to get them in the car they want. I loved the way the finance guy was very clear on ALL options upfront without trying to trick you into stuff you don't need. They have car they want. I loved the way the finance guy was very clear on ALL options upfront without trying to trick you into stuff you don't need. They have a super large screen that is easy to read before you sign anything and willing to answer any questions. More
Dupree did an excellent job showing options , ect he did a great job communicating all details a great job communicating all details More
3rd car since 2012, reliable, Chris Ward was awesome, Service and vehicles dependable, location, and reliable. Service and vehicles dependable, location, and reliable. More
My purchase and trade-in was seamless! Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to en Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to end. He went above and beyond for items I wanted to customize my car. Thank you Dupree and Joseph Toyota! More
Loved working with Dupree, just made me feel comfortable. Overall the whole experience was great, customer service was professionally Thur out the building. Overall the whole experience was great, customer service was professionally Thur out the building. More
I went to Joseph Toyota for a roof leak on a Toyota Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal arou Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal around the sunroof. We declined. We get home and the seal is now all off the glass on the sunroof and water now pours in. Part of the seal was up in corner as if someone had already messed with the sunroof and then put it back but couldn't get the seal on or even tried. We took it back and they said that yeah you can't replace that seal so that is the cost. We then called as we hadn't authorized them to pull the sunroof and they said they didn't. They didn't impact the seal. I do know that it was the exact area they were working on. ALL the seal is removed and a corner was up. It also now pours water where it didn't before. I don't know if the manager knows the issue or if someone made a mistake and broke the seal and know one knows. But they did not take responsibility as everyone denies touching it. More



