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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,520 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,520 reviews

April 24, 2025

Have bought my last 3 cars there. . Very helpful and not pushy. Probably will always buy there..Wonderful salespeople. Derrick and Luke were GREAT More

by Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Joseph Toyota of Cincinnati responded

Sue, thank you for your continued trust in Joseph Toyota of Cincinnati! It's wonderful to know you can count on Derrick, Luke, and our sales team to deliver. Safe travels until we see you again!

April 17, 2025

Great service advisor. Oil change and ordered new windshield. Low prices for parts and service More

by v1650rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle May
Apr 17, 2025 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2025

Purchased a 2025 Camry XSE from Chris Ward. I really appreciated Chris’s patience and helpfulness. I was happy with the price and I love the car. More

by MCHgotacar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Toyota of Cincinnati are glad to have you as a customer.

March 07, 2025

Everything was explained in detail, welcoming any questions. An explanation of the next service visit was discussed so I would understand the difference in price for the 60 thousand mile service. T More

by Diane Nieporte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Joseph Toyota of Cincinnati responded

Diane, we're delighted to hear that you had a thorough and efficient experience with us at Joseph Toyota of Cincinnati. Thank you for sharing your feedback, and we look forward to assisting you again in the future!

March 06, 2025

Easiest car buying experience I’ve ever had. Love my new car. Highly recommend Joseph .Toyota. More

by longlegs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Miller
Mar 06, 2025 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 05, 2025

Professional, Courteous, Friendly. Great experience. Vehical was repaired in a timely manner. Great work guys!!!! More

by Delvechio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2025

Jackson was great. He was thorough, explained everything and answered any questions that I had. More

by garywall1418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Joseph Toyota of Cincinnati responded

Gary, thank you for leaving Joseph Toyota of Cincinnati a five-star review! Your kind words for Jackson will make his day. See you next time!

February 06, 2025

I was at the dealer for 2 hr. And 40 minutes. Inside of windshield was not washed with mini detail More

by bmwselby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Joseph Toyota of Cincinnati responded

I'm sorry to hear that your visit took longer than expected and that the mini detail was not completed to your satisfaction. We are committed to efficient, comprehensive service and appreciate you bringing these matters to our attention. We will be more than happy to clean your windshield at your earliest convenience as well as provide a complimentary mini-detail during your next appointment. Please contact me directly if you'd like to further discuss these options. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8240

February 06, 2025

Been a customer since 1999 with the purchase of a Corolla. Daughter has been them also for 5 leases over the years from the infamous Larry Reed in new cars. I got another in 2013. Has a few instances More

by Mike45248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Joseph Toyota of Cincinnati responded

Mike, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Feb 07, 2025 -

Mike45248 responded

Well deserved by all departments.

January 26, 2025

I took my 24 Tundra in for scheduled maintenance at 15,000 miles. The dealership is always great for reminders and texts and calls . They make me feel like a valued customer. More

by garyhites83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jan 26, 2025 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

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