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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,543 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,543 reviews

January 31, 2026

Trevor and the gang at Joseph Toyota did a great job 12 13 14 15 More

by RJBYRNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Joseph Toyota of Cincinnati responded

Thank you so much for choosing Joseph Toyota of Cincinnati! Please let us know if we can be of any more assistance.

January 21, 2026

I was looking for a used car. I'm not a difficulty or demanding person. Joseph Toyota had the exact car I was hoping to purchase, other than the color which was not really a game More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Wassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica (in Finance Dept)
Jan 21, 2026 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Toyota of Cincinnati are glad to have you as a customer.

January 21, 2026

They always do quality work. The service counter people are pleasant as well. We’ve had service done at a couple other dealerships and prefer this one for service hands down. More

by Daniel12570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jan 21, 2026 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati. We look forward to having you as one of our valued customers for many more years to come!

January 05, 2026

Dupree Ratchford is helpful, fast, ethical, friendly, respectful and great to deal with. 1st Class! More

by Steve Purnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stathos
Jan 05, 2026 -

Joseph Toyota of Cincinnati responded

Thank you so much for choosing Joseph Toyota of Cincinnati! Please let us know if we can be of any more assistance.

January 03, 2026

Very willing to work with customers to get them in the car they want. I loved the way the finance guy was very clear on ALL options upfront without trying to trick you into stuff you don't need. They have More

by Becki Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Wassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2026 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 27, 2025

Dupree did an excellent job showing options , ect he did a great job communicating all details More

by Mmohs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Joseph Toyota of Cincinnati responded

Here at Joseph Toyota of Cincinnati, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 21, 2025

3rd car since 2012, reliable, Chris Ward was awesome, Service and vehicles dependable, location, and reliable. More

by meyerklensch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati. We look forward to having you as one of our valued customers for many more years to come!

November 28, 2025

My purchase and trade-in was seamless! Dupree Ratchford is a top notch salesman. Kind and listens well. No high sales pressure. Mr. Ratchford made sure I was satisfied from beginning to en More

by John Mueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Joseph Toyota of Cincinnati responded

Thanks for your feedback on your recent visit to Joseph Toyota of Cincinnati. It's great to hear that we were able to assist you and that you had such a positive experience.

November 21, 2025

Loved working with Dupree, just made me feel comfortable. Overall the whole experience was great, customer service was professionally Thur out the building. More

by jlernst5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Joseph Toyota of Cincinnati responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

I went to Joseph Toyota for a roof leak on a Toyota Highlander. They said it would be 1000+ to pull the headliner and find the leak. We agreed. They then said it would be $5000 to replace the seal arou More

by mwcericola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
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