Jordan Ford

Recent Purchase We purchased a 2017 Versa Note one week ago! Wendi Burns was beyond patient and helpful during this process. She was down to earth and walked us thr We purchased a 2017 Versa Note one week ago! Wendi Burns was beyond patient and helpful during this process. She was down to earth and walked us through everything that we needed to do in order to make this car ours! More

Patience, friendly, no-pressure and welcoming! I had the opportunity to treat my family and I with a new vehicle. I decided to try out different trucks and SUV's at different certified dealerships I had the opportunity to treat my family and I with a new vehicle. I decided to try out different trucks and SUV's at different certified dealerships in Michiana, oh my, what a difference in service and business philosophy! After being at a small handful of certified dealership, my choice of whom I would make my business with, became crystal clear! The Jordan way is really the way to go! Not only was the customer service the best I experienced in the last couple of weeks, but also, there was absolutely no sleazy, annoying, dirty, push pull, let me talk to my manager, 'I know you will love this vehicle', or my favorite, the pushy sales pitch phone call/voicemail! Jordan Auto is not like that. I had a great experience with Wendi Burns, she gave me all the time in the world to find the right vehicle for my families needs, I appreciate all the honesty, house made popcorn, candy, dozen test drives and patience she gave me, thank you Wendi. More

Our 2nd Vehicle! Mike Banashak was helpful, pleasant, professional and "no-pressure" for us in purchasing our 2014 Silver Edge (previously a leased vehicle)! We are we Mike Banashak was helpful, pleasant, professional and "no-pressure" for us in purchasing our 2014 Silver Edge (previously a leased vehicle)! We are well satisfied with our car! Soc (very pleasant and love his name) and another gentleman (drove our Escape for trade-in price, sorry we can't remember your name) were just as pleasant and professional. Thank you again, for another wonderful, fast, friendly and no-pressure experience. P.S. Cory Hayden also excellant with all our past needs on our other car! More

New auto purchase I recently purchased a new vehicle from Jordan Ford and couldn't be happier with the experience. It was hassle free, all of the information was given I recently purchased a new vehicle from Jordan Ford and couldn't be happier with the experience. It was hassle free, all of the information was given upfront with no sneaky surprises or pressure sales. Jake A. was awesome, always returned my calls right away and answered all my questions quickly and honestly. I would highly recommend Jordan to anyone looking to purchase a vehicle! More

new vechicle purchased Ryan Liedtky was excellent to work on our purchase of our new RAV 4 AWD gave us a lot information to help us with the sale.WE would recommend him to Ryan Liedtky was excellent to work on our purchase of our new RAV 4 AWD gave us a lot information to help us with the sale.WE would recommend him to all our friends an look forward to working with him again in future. More

Fast, friendly, and no-pressure The Jordan team members I worked with always greeted me with a smile, seemed happy to help, and were understanding of my situation. Stacy Yoder in par The Jordan team members I worked with always greeted me with a smile, seemed happy to help, and were understanding of my situation. Stacy Yoder in particular helped me in a manner that was non-pushy, warm, and highly professional. I would highly recommend looking for a used car here given the fact that they were upfront and honest about anything wrong with the car and were not aggressive about making a sale. More

great people to work with Mike Gaffney, is a very good person to deal with, he stayed with me for over 2.5 hrs looking for what I wanted.And he found it.He is also great at his Mike Gaffney, is a very good person to deal with, he stayed with me for over 2.5 hrs looking for what I wanted.And he found it.He is also great at his job as knowing the vehicle and all the extra things that you ask him.When I went to pick up my new truck, he was busy with another customer,but had someone else show me all the things I need to know about it. then Mike came and asked me if I had any more questions he could answer. I did not get there till almost closing, but that did not seem to matter to Mike or Joel Girten(business manager) they stayed with me to the end. I told them I was sorry for getting there so late.and they said it was no problem and I truly believe they meant it. I will be back. More

New Car Purchase and Possession in One Day! My husband and I suddenly needed a new car two days after Christmas. We came to Jordan Ford in Mishawaka after looking at the selections and price My husband and I suddenly needed a new car two days after Christmas. We came to Jordan Ford in Mishawaka after looking at the selections and prices online the night before and reading the very positive dealership reviews left by other customers (which were very comforting to us senior citizens). The car model and color we had seen online was there (a ruby red 2018 Ford Escape). After greeting us, Eric sent for the car to be brought around, and he turned us over to Devin McCuen who went with us on a test drive and handled all the details of the resulting purchase -- we loved the car immediately! Devin was very kind and competent and took care of all the details, explaining everything to us every step of the way. Kelly introduced herself to us during the process and not only did she help Devin qualify our old car for a trade-in, but she went the extra mile to find and apply an extra end of the year rebate to help lower the price of the new car. Paul Hoge, the business manager who handled the paperwork for financing was equally as kind and personable. Aiden was the bright techno-wiz who gave us a hands-on tutorial before we drove our new car off the lot. Our gratitude to all of you for all you did to make an inherently overwhelming experience so peaceful, stress-free, and pleasant! More

"Looking for a good pre-owned truck" We recently purchased a 2012 Ford F150 from Shawndel Gordon at Jordan Ford. The entire experience was professional and informative. We highly recomm We recently purchased a 2012 Ford F150 from Shawndel Gordon at Jordan Ford. The entire experience was professional and informative. We highly recommend Shawndel. He went above and beyond our expectations, and we are very happy with our purchase. More

Stacy was super helpful...great experience! Found the perfect car for our college student. Had insurance issues that Stacy accommodated, and even had an extra inspection done for me to save me Found the perfect car for our college student. Had insurance issues that Stacy accommodated, and even had an extra inspection done for me to save me more money! Stacy was so helpful through the entire process. Need a car? See Stacy! I rated customer service as average because Stacy had all the paperwork ready to go when we came to pick up the car, however, sat there for 2 hours waiting for the finance guy to finish it. After 2 hours, Stacy brought out the paperwork and finished the sale herself. More