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Jordan Ford

Mishawaka, IN

4.8
429 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 429 reviews

May 23, 2026

Jared, the assistant service manager was excellent. Everything he told me was right on target. More

by larryf9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

Randy was awesome. Too bad other dealerships don’t have mobile service. It was great not having to go and wait. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 17, 2026

I think Jordan Ford is the best the sales men are the best very helpful and set up everything in my car for me thank you both More

by bybeedebra57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike B
May 22, 2026 -

Jordan Ford responded

Thank you for the kind words about our sales team. We're glad we could get everything set up for you and make the process smooth.

May 16, 2026

Tanner at Jordan ford service amazing experienced and so nice always answers my questions and concerns will always go to Jordan ford service for my explorer will always work with tanner thanks Tanner for th More

by TRadabaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
May 22, 2026 -

Jordan Ford responded

We're glad Tanner provided you with such excellent service for your Explorer. Thank you for recommending our team to others.

May 15, 2026

Wendi & Brandy were great to work with, they made car shopping very easy & enjoyable! We highly recommend Wendi from Jordan Ford More

by Salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026 -

Jordan Ford responded

Thank you, Salinas! We're glad Wendi and Brandy made your car shopping experience smooth and enjoyable.

May 14, 2026

I just left Jordan for the second time in five days. Wanted to comment about the auto body shop. I had a small incident with the garage door walked in this morning made an appointment earlier, but I wal More

by washoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Jessica in the Body shop
May 21, 2026 -

Jordan Ford responded

Thank you for sharing your experience with our body shop team. We're glad Jessica and Jacob were able to take care of your vehicle right away and get you back on the road.

May 11, 2026

The service members are honest. They ask before performing work and inform me when work is not needed. More

by mell923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
May 21, 2026 -

Jordan Ford responded

We appreciate your trust in our service team. It's great to hear they're keeping you well-informed throughout the process.

May 04, 2026

Dealership and service writer were very accommodating in ensuring my vehicle was fixed properly and affectively. More

by Blafollette71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykaela
May 18, 2026 -

Jordan Ford responded

Thank you for trusting us with your vehicle repair. We're pleased our team could work with you to get everything fixed properly.

May 01, 2026

Tristan was the person who we dealt with He was very nice and answered all our questions estimated time to fix our car and cost involved A great employee !! More

by Becky Misevicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt with Tristan
May 18, 2026 -

Jordan Ford responded

Thank you, Becky! We're glad Tristan could provide you with clear answers and excellent service.

April 28, 2026

Jordan Ford Service was excellent. Truck got a long block replaced under the aftermarket warranty AUL. The service team was great and covered the remainder of the balance left over fro More

by Lincman983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Grummell, Wendi Burns, Corey Hayden
May 18, 2026 -

Jordan Ford responded

Thank you for your loyalty and for sharing your positive experience with our service team. We appreciate your trust in Jordan Ford for both service and future vehicle needs.

May 18, 2026 -

Jordan Ford responded

Thank you for your loyalty and for sharing your positive experience with our service team. We appreciate your trust in Jordan Ford for both service and future vehicle needs.

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