Jordan Ford

First time buyer I was/am very pleased with the Jordan Toyota team. First time brand new buyer. They were very helpful in explaining all the details & patient with all I was/am very pleased with the Jordan Toyota team. First time brand new buyer. They were very helpful in explaining all the details & patient with all my questions & concerns. They were understanding & compassionate to my personal needs. Staff was very friendly. It is a pleasure to have had this experience. I look forward to driving my 2019 Highlander and having the Jordan Toyota team there for me. More

Very nice buying experience I’ve purchased several vehicles over the years and this was the best buying experience. Two months after the test drive we came back and purchased s R I’ve purchased several vehicles over the years and this was the best buying experience. Two months after the test drive we came back and purchased s RAV 4. There was no pressure from Dan just respect and good customer service. I’m also particular about certain things and in the past haven’t been impressed by the finance managers and pressure to add on additional warranties. There was none of that at Jordan and they went above and beyond to meet my needs and also help me get the best rate for financing. One of the service managers also spent a lot of time telling us in detail about all of the bells a whistles with our new car. More

Job done right!! Had a mishap and needed some repair work done to my car. Body shop manager Tim went above and beyond to get the job done and when I say above and beyo Had a mishap and needed some repair work done to my car. Body shop manager Tim went above and beyond to get the job done and when I say above and beyond I mean he made sure I got home when I dropped my car off, which was a 45 minute drive one way, also when it was done he picked me up and took me to get my car. More

I. Very enjoyable experience. My husband and I worked with Hayley, Tyler and Eric and each was very friendly, knowledgeable, and eager to please us. Don and Melody Steiner My husband and I worked with Hayley, Tyler and Eric and each was very friendly, knowledgeable, and eager to please us. Don and Melody Steiner More

great deal This is our third purchase from Jordan Ford; all have been pre-owned. They have always walked us through the process and do not seem to pushy. Our sa This is our third purchase from Jordan Ford; all have been pre-owned. They have always walked us through the process and do not seem to pushy. Our sales rep, Ilysa, was pleasant to work with and what she did not know, she found out for us from someone else. The finance manager, Erik A. was phenomenal and got us a great rate and payment under what we had been looking for and he was a pleasure to chat with while we waited for responses from the credit bureaus and banks. My only negative would be that when you look online, often the vehicles have already sold and the website does not reflect that immediately. More

Awesome experience! I woke up one day this week and decided that it was the right day to trade in my jeep for a newer model. Shawndell was very helpful! He was recommende I woke up one day this week and decided that it was the right day to trade in my jeep for a newer model. Shawndell was very helpful! He was recommended by a some close friends & I will definitely be passing his name on! Jennifer S. More

The Jordan experience This is my second purchase from Jordan Automotive in the past four years. I had the pleasure of taking the journey with Hugh Janda and the Jordan fami This is my second purchase from Jordan Automotive in the past four years. I had the pleasure of taking the journey with Hugh Janda and the Jordan family again. As I expected Hugh Janda and Angie Thibodeaux made me feel right at home. We got down to business, at my pace no high pressure sales... Hugh and Angie are both very seasoned personable and knowledgeable about the vehicle they are selling you. They pay attention to the smallest of details providing that you get a top quality product. All vehicles are inspected by a service department that will make sure that the one you choose is in the best mechanical condition possible. Each vehicle goes through an extensive inspection from bumper to bumper, rooftop to tires. I intend on going back for my third visit next year and buy my next car from my old and new friends at Jordan Automotive. More

Failed to follow through on Software I had some work done on my '17 Mustang in the Summer of 2018. Part of this work required Jordan Ford to flash my computer. What they didn't do was g I had some work done on my '17 Mustang in the Summer of 2018. Part of this work required Jordan Ford to flash my computer. What they didn't do was give me a copy of the original programming from the computer. In Jan of 2019 I was having some work done at an independent service center that required the original calibration (the one Jordan installed locked the computer). When the new service contacted Jordan for the calibration, they said that they had emailed it to me. They did not, in fact I even had (and still have) the Ford Customer Viewpoint email from the visit back last summer, I certainly would not have kept a survey and deleted something as important as the OEM calibration for the car. Long story short, Jordan Ford fell through because their tech used his own computer and didn't pass on the most important item. Then tried to say I was the one that had it and they emailed it to me (why is there no record of their email to me on their own server?). It ended up costing me a few hundred extra in order to sort it out. The way Jordan handled it though, they have lost my business both sales and service. More

Jordan Ford Will Find the Vehicle you want Working with Jordan Ford is the best experience I have in getting a new car. Jake was kind, funny and professional. They walked me thru every feature Working with Jordan Ford is the best experience I have in getting a new car. Jake was kind, funny and professional. They walked me thru every feature on the new vehicle which was extremely helpful. Sherri More

2nd review much better I am now happy with my purchase. There were some issues prompting my first unsatisfactory review. These have been resolved. I need to mention that whe I am now happy with my purchase. There were some issues prompting my first unsatisfactory review. These have been resolved. I need to mention that when my car had a problem my salesman Shawndel did come to my house and jumpstart my car for me. I can now recommend Jordan Ford. More